Steve McCraw
Gatesville
Summary
Dynamic educator and 6th Grade Social Studies Teacher at Copperas Cove Independent School District, adept at lesson planning and differentiated instruction. Enhanced student engagement through innovative curriculum development and effective communication, fostering critical thinking and collaboration. Proven ability to cultivate strong parent-teacher relationships, ensuring student success and satisfaction.
Overview
36
36
years of professional experience
Work History
6th Grade Social Studies Teacher
Copperas Cove Independent School District
08.2022 - Current
- Planned and implemented integrated Social Studies lessons to meet Common Core Curriculum Standards.
- Utilized differentiated instruction techniques to accommodate diverse learning styles within the classroom.
- Improved students'' critical thinking skills by incorporating debate activities and group projects into the curriculum.
- Enhanced classroom engagement through the use of multimedia resources, such as videos and interactive websites.
- Cultivated and maintained open lines of communication with students and parents concerning students' academic, social and behavioral progress.
- Maintained a positive classroom atmosphere by establishing clear expectations and consistently enforcing behavior policies.
- Created lesson plans and made adjustments based on overall class performance throughout year.
- Utilized technology to enhance student education and grasp of materials.
- Used computers, audio-visual aids and other equipment to supplement presentations.
- Completed documentation of attendance, grades, and other required details.
- Proctored quizzes, tests, and standardized examinations.
- Discussed important historical figures, dates and events which helped shape modern world.
- Implemented differentiated instruction to meet needs of diverse learners.
- Provided one-on-one attention to students, while maintaining overall focus on entire group.
- Devised and implemented classroom management strategies, maintaining safe and pleasant learning environment.
- Increased parent satisfaction through well-organized IEP meetings and family conferences focused on improving parent-child bonding skills.
Multi-Line Insurance Agent/Owner
Farmers Insurance Agency
04.2016 - 06.2022
- Utilized CRM systems effectively to track interactions with clients, monitor policy renewals, and manage sales pipeline activities.
- Expanded client base by actively prospecting and networking to generate leads.
- Implemented marketing initiatives that increased brand visibility within the local community and generated new business leads.
- Increased customer satisfaction by providing personalized insurance solutions tailored to individual needs.
- Conducted regular follow-up communication with clients to ensure their satisfaction while identifying additional sales opportunities.
- Resolved complex claims issues promptly, working closely with adjusters and claimants to achieve fair settlements.
- Attended industry events and conferences to stay informed on the latest trends, regulations, and product offerings.
- Maximized sales opportunities by cross-selling and upselling various insurance products and services.
- Maintained high levels of productivity by consistently meeting or exceeding established sales quotas and performance metrics.
- Managed a diverse portfolio of personal lines, commercial lines, health, life policies for varied clientele demographics.
- Assessed client needs comprehensively using fact-finding techniques during consultations for accurate policy recommendations.
- Mentored new agents in sales techniques, product knowledge, and agency operations for successful career development.
- Showcased strong organizational skills in managing multiple priorities, maintaining accurate records and adhering to industry regulations.
- Negotiated favorable terms with carriers on behalf of clients while maintaining strict compliance with state regulations and company guidelines.
- Maintained high standards of customer service by building relationships with clients.
- Calculated premiums and established payment methods for sales.
- Collected premiums on or before effective date of coverage.
- Finalized sales and collected necessary deposits.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Conducted annual reviews of existing policies to update information.
- Designed presentations and marketing materials to promote insurance products.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Sr. Marketing Manager
Atmos Energy Marketing
10.1988 - 04.2022
- Managed a team of sales and marketing professionals, resulting in increased productivity and project success rates.
- Established relationships with key city, county, and state representatives.
- Managed internal and external departmental relationships effectively to ensure timely delivery of products/services while maintaining budget constraints.
- Implemented data-driven decision making by using analytics tools to track performance and adjust strategies accordingly.
- Streamlined internal communication processes within the department, improving overall efficiency and project completion times.
- Identified potential markets to capitalize on underserved areas.
- Oversaw 125 yearly projects from concept through completion.
- Managed workflow between construction contractors, and customer expectations for new natural gas pipelines and metering.
- Maintained customer contracts of in-progress work and completed projects.
- Established, initiated and optimized business development strategies based on company targets, market data, and budget factors.
- Planned customer retreats and activities to promote the company image and instill customer loyalty.
- Continually maintained and improved company's reputation and positive image in markets served.
- Developed creative presentations, trend reports, and product data sheets for optimal sales presentations.
Education
Alternative Certification - Social Studies 4 - 8 Grade
Teachers of Tomorrow
On-line/Remote07-2022
BBA - Marketing
McMurry University
Abilene, TX12-1986
No Degree - General Studies
McLennan Community College
Waco, TX05-1984
Academic Diploma - General Studies
Gatesville High School
Gatesville, TX05-1982
Skills
- Lesson planning
- Differentiated instruction
- Classroom management
- Curriculum development
- Student assessment
- Effective communication
- Time management
- Conflict resolution
- Smartboard technology
- Adaptability and flexibility
- Parent-teacher communication
- Academic record keeping
Timeline
6th Grade Social Studies Teacher
Copperas Cove Independent School District
08.2022 - Current
Multi-Line Insurance Agent/Owner
Farmers Insurance Agency
04.2016 - 06.2022
Sr. Marketing Manager
Atmos Energy Marketing
10.1988 - 04.2022
Alternative Certification - Social Studies 4 - 8 Grade
Teachers of Tomorrow
BBA - Marketing
McMurry University
No Degree - General Studies
McLennan Community College
Academic Diploma - General Studies
Gatesville High School
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