Bluebeam for device layout and count
Steve McKee
Baker
Summary
In working in sales for Commercial Electronics Systems, my experience in fire alarm, access control, and other low volt systems afforded me knowledge to accurately propose new systems. My expertise spans from fire alarm and other low volt installation to ensuring codes compliance, highlighted by successfully securing new business through precise job estimation and engaging customer service. My analytical skills complement my technical proficiency, driving efficiency and innovation in fire safety solutions.
Logical low volt professional with proven abilities in examining requirements and plans to create proposals. Motivated to provide precise estimates by clearly understanding project objectives and defining scopes. Experienced in adhering to client feedback and revising estimate information to suit customer preferences.
Overview
23
23
years of professional experience
Work History
Fire Alarm Sales
Commercial Electronic Systems
03.2022 - 01.2025
- Analyzed buildings to prepare estimates for fire alarm, access control, & CCTV work.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Gathered cost and material data for accurate and up-to-date information on material and labor costs.
- Stayed current with industry regulations and standards to produce cost estimates in compliance with all relevant laws.
- Prepared bids and proposals to submit to clients and secure new business.
Fire Alarm Owner
C&S Specialty Systems
06.2015 - 01.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed day-to-day business operations.
- Interacted well with customers to build connections and nurture relationships.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Offered online and voice-based support responses to customers' operational queries, providing remote ticket resolution or dispatching technicians as necessary.
- Sustained ongoing expertise in fire and safety regulations, confirming compliance of installed systems.
- Installed and tested fire detection.
- Administered on-call responses for emergency service assignments, adhering to prescribed response timeframes.
- Maintained accurate records of customer service calls and inputted all information into company's database.
- Responded to maintenance calls and troubleshot devices.
Service Manager
C&S Specialty Systems
02.2002 - 06.2015
- Met with customers to discuss service needs and develop effective and practical solutions.
- Met with customers to discuss service needs and offer available solutions.
- Resolved customer complaints in professional and timely manner.
- Developed and maintained positive relationships with customers to build rapport and trust.
- Coordinated with other departments to maintain streamlined and productive workflow.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Performed troubleshooting on fire alarm systems, completing on-site repairs or transporting malfunctioning equipment to off-site lab for repair.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
- Installed and tested fire detection and suppression systems.
Education
High School Diploma -
Erie Jr. Sr. High School
Erie, CO05-1987
Skills
- Fault diagnosis
- Blueprint interpretation
- Low-voltage systems
- Fire alarm installation
- System testing
- Fire safety regulations
- Mechanical aptitude
- Analytical skills
- Equipment programming and calibrating
- System integration
- Job estimation
- Access control systems
- Problem-solving abilities
- Codes compliance
Software
Microsoft office
Timeline
Fire Alarm Sales
Commercial Electronic Systems
03.2022 - 01.2025
Fire Alarm Owner
C&S Specialty Systems
06.2015 - 01.2022
Service Manager
C&S Specialty Systems
02.2002 - 06.2015
High School Diploma -
Erie Jr. Sr. High School
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