Steve Morgan
Bend
Summary
- 25+ years of combined account management, sales engineering, and technical project management experience.
- Comprehensive background in the low voltage security industry including surveillance, intrusion, door access and fire and life safety.
- Expert knowledge in both commercial and residential AV including lighting, control systems, networking, etc.
- Vast knowledge of telecommunications industry including unified communications, ethernet services, data center hosting, network architecture, internet, voice, etc.
- Experienced with MS Project, Visio, SharePoint, Salesforce, ZOHO, Procore, Bluebeam and Microsoft Suite products.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director of Business Services
Audio Visual Bend
06.2024 - 12.2024
- Launched a new website, improving online visibility and client engagement
- Hired and trained a skilled technical team to support growing service demands
- Developed and negotiated legal contracts, ensuring compliance and protection
- Onboarded new vendors, enhancing service offerings and reducing costs
- Secured key industry certifications, boosting credibility and competitiveness
- Set up a security division, implementing surveillance, intrusion, and access control systems
- Established a new office system for CRM, project management, and payment collection, streamlining operations and increasing efficiency
- Delivered a 70%+ close ratio on audiovisual and security deals bid, resulting in increased revenue
Director of Business Development
Innova NW
09.2020 - 06.2024
- Specialize in the design, sale and implementation of audio/visual systems, security and fire and life safety solutions for both commercial and residential applications
- Manage sales, project management and installation services for central Oregon
- Served as company sales engineer and project manager
- Negotiate, analyze, and prepare order agreements, subcontracts, and cost control budgets
- Communicate daily with ECs, GCs, government officials, field techs, distributors, and all other involved parties to keep projects on schedule and within budget
Account Executive
Diversified
07.2018 - 03.2020
- Specialize in sales and implementation of commercial audio/video solutions
- Pursue audio visual integration business opportunities within enterprise corporate space, as well as other potential growth markets
- Act as the team leader for delivery of proposals for customer and RFP opportunities, and functions as the lead customer relationship manager for new and assigned accounts
- Possess expert understanding of audiovisual & collaboration technologies
Project Manager/Sales Engineer
Quadrant Systems
04.2014 - 07.2018
- Specialize in the design, sales, and implementation of commercial and residential audio/video systems, alarm systems, door access, surveillance and fire and life safety solutions
- Recognized for expertise in managing multiple, sometimes challenging project participants including city inspectors, engineers, electricians, architects, IT and general contractors
- Equipped team with required knowledge, resources and materials to successfully execute project work
Senior Business Account Executive
Comcast Business Services
08.2010 - 04.2014
- Managed solution selling of Comcast Business products, specializing in PRI, Business Voice Edge, Ethernet Services, Secure Cloud, Hosted VOIP and multi-site deals
- Extensive cold calling, door knocking and networking
- Partnered with technical teams, customer service, and other related support staff to ensure end-to-end customer sales and satisfaction
- Built and nurtured strategic partner relationships with IT and PBX phone vendors to grow advanced voice funnel
Senior Project Manager
Network Computing Architects
08.2000 - 08.2010
- Managed fiber and Ethernet service implementations for enterprise, education, and government sectors.
- Coordinated teams, customers, and vendors to ensure timely carrier service installations.
- Delivered executive project reviews and managed revenue, cost, and margin metrics.
- Proficient in VOIP, SIP, WAN, MPLS, Ethernet, fiber, and regulatory compliance.
Education
Bachelor of Science - Project Management And Technical Writing
Eastern Michigan University
Ypsilanti, MI01.1999
Skills
- TECHNICAL ACUMEN
- CUSTOMER RELATIONS
- PROBLEM SOLVING
- PRODUCT KNOWLEDGE
- PRESENTATION SKILLS
- NEGOTIATION SKILLS
- COMMUNICATION
- SOLUTIONS-ORIENTED
Certification
Certified Associate in Project Management (CAPM), Project Management Institute
Community Service
- Deschutes River Cleanup
- Humane Society of Central Oregon (HSCO)
- Central Oregon Trail Alliance (COTA)
- Cascades Lake Cleanup
- Smith Rock Spring Thing
- Bend Chamber of Commerce
- Redmond Chamber of Commerce
Timeline
Director of Business Services
Audio Visual Bend
06.2024 - 12.2024
Director of Business Development
Innova NW
09.2020 - 06.2024
Account Executive
Diversified
07.2018 - 03.2020
Project Manager/Sales Engineer
Quadrant Systems
04.2014 - 07.2018
Senior Business Account Executive
Comcast Business Services
08.2010 - 04.2014
Senior Project Manager
Network Computing Architects
08.2000 - 08.2010
Certified Associate in Project Management (CAPM), Project Management Institute
Bachelor of Science - Project Management And Technical Writing
Eastern Michigan University
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