Steve Myers
Springfield,IL
Summary
Dynamic business owner and head brewer at Bald Buddha Brewing, adept at relationship building and team leadership. Achieved financial growth through strategic marketing and efficient operations. Skilled in effective communication and customer interaction, fostering a loyal clientele while enhancing brand awareness. Passionate about creating positive workplace culture and mentoring team members.
Overview
7
7
years of professional experience
Work History
Owner/Operator/Head Brewer
Bald Buddha Brewing
03.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Beertender
Capitol City Brewing Supply
06.2020 - 03.2022
- Educated patrons on various beer styles, enhancing their appreciation and enjoyment.
- Engaged customers through product knowledge sharing, sparking interest in new offerings.
- Maintained a clean and organized bar environment for improved customer experience.
- Demonstrated adaptability during high volume periods, maintaining composure under pressure.
- Developed rapport with customers, fostering a friendly and loyal clientele base.
- Facilitated teamwork among colleagues through effective communication strategies.
- Assisted in inventory management, ensuring adequate stock levels for smooth operations.
Head Prep Cook
Hickory River Smokehouse
07.2018 - 02.2022
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Coordinated with catering team to prepare large-scale meals for special events without compromising quality or timeliness.
- Reduced order preparation time by prepping ingredients ahead of busy shifts, ensuring timely service for customers.
- Increased overall customer satisfaction by consistently producing high-quality meals that met or exceeded expectations.
- Monitored portion control during meal preparation to ensure consistency across all servings while reducing waste.
- Enhanced teamwork in the kitchen by fostering strong communication and collaboration among staff members.
- Provided training to new employees on proper food handling, sanitation practices, and equipment usage, resulting in increased productivity.
- Mentored junior staff members by sharing knowledge and expertise in food preparation, helping them advance their skills and careers.
Education
High School Diploma -
Lanphier High School
Springfield, IL05-1997
Skills
- Customer Interaction
- Relationship building
- Effective Communication Skills
- Business management
- Team Leadership
- Marketing
- Team Coordination
Timeline
Owner/Operator/Head Brewer
Bald Buddha Brewing
03.2022 - Current
Beertender
Capitol City Brewing Supply
06.2020 - 03.2022
Head Prep Cook
Hickory River Smokehouse
07.2018 - 02.2022
High School Diploma -
Lanphier High School
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