Steve Nguyen
San Antonio,TX
Summary
Mission-driven All-Source Intelligence Analyst with over 4 years of experience in operational, strategic, and tactical level intelligence and mission planning. A proven track record with the US Air Force, showcasing and applying exceptional skills in intelligence gathering, analysis, collaboration, and identifying potential threats. Efficient at working collaboratively in high-pressure environments to deliver time-sensitive intelligence products and briefings to senior-level personnel. Holds a TS/SCI clearance with excellent interpersonal skills to collaborate with many other partner agencies, enhancing proficiency in protecting national security.
Overview
6
6
years of professional experience
Work History
Cyber: All Source Intelligence Analyst
US Air Force
JBSA Lackland AFB TX
08.2024 - Current
- Contributed to mission success through effective collaboration with multidisciplinary teams of approximately 10 cyber analysts to provide comprehensive assessments and products on emerging risks.
- Analyzed and monitored open-source intelligence data, global events, and patterns to assist in identifying potential threats from foreign adversaries' capabilities and different vulnerabilities within foreign networks.
- Advised and briefed executive leadership and need-to-know personnel on evolving threats, presenting evidence-based assessments during high-level briefings.
- Coordinated with other intelligence agencies to share information and resources to deliver actionable intelligence to support national security objectives, utilizing advanced analytical techniques.
- Incorporated lessons learned from previous missions to improve intelligence capabilities.
- Verified visitor security clearances and eligibility for access into SCIFs.
- Aided in crisis response planning through rapid analysis of unfolding situations and dissemination of pertinent information to decision-makers.
MQ-9 All Source Intelligence Analyst
US Air Force
Whiteman Air Force Base, United States
09.2021 - 07.2024
- Analyzes, refines, then disseminates intelligence on adversaries and emerging geopolitical situations. Integrates with MQ-9 aircrew; facilitates ISR targeting, collection, dissemination and mission planning to employ combat operations. Facilitates qualification training for all Intel analysts and MQ-9 aircrews bolstering the overall skillset of the team in support of $78M MQ-9 Fleet employment during combat ops supporting joint, special operations and multiple-CCMD missions and objectives.
- Produced multi-source intelligence report products regarding valuable insights into foreign adversaries' capabilities and intentions for different agency customers.
- Conducted live threat assessments and analysis of foreign adversaries in support of military operations.
- Briefed upper-level personnel & senior leaders on current intelligence and emerging threats.
- Contributed to mission success through effective collaboration with multidisciplinary teams of analysts and other intelligence agencies to share information and resources.
- Led as the team-lead for the group of intelligence professionals on shift.
- Analyzed open-source intelligence, human intelligence, and signal intelligence products data to identify potential threats and vulnerabilities.
Receptionist
T-Nails & Hair Spa
Brandon, FL
06.2019 - 08.2020
- Greeted incoming customers professionally and provided friendly and knowledgeable assistance with excellent interpersonal skills.
- Scheduled and confirmed approximately 10-20 appointments daily via in-person, social media, and phone, while additionally communicating and guiding clients to their assigned location.
- Handled cash transactions and maintained sales and payments records accurately.
- Enhanced and facilitated customer satisfaction by promptly addressing inquiries, providing accurate information to callers seeking information, and resolving complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under overwhelming situations.
Head Dishwasher
Pho Hoang Cuisine
Riverview, FL
10.2018 - 02.2019
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking to keep kitchen ready for customer demands.
- Enhanced kitchen efficiency by managing and prioritizing dishwashing tasks strategically with approximately 5-10 additional coworkers to ensure timely completion during peak times.
- Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination.
- Stepped into multiple additional roles including food preparation tasks during busy times to boost coverage of important stations and kitchen efficiency.
- Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
- Completed extra cleaning work and sanitation on surfaces, fridge, equipment, garbage cans, racks, and other areas to keep kitchen spotless.
Education
Bachelor of Science - Healthcare Administration
Purdue Global University
Indianapolis, United States05.2024
Associate of Applied Science - Intelligence Studies And Technology
Community College of The Air Force
Montgomery, AL10.2023
Skills
- Strategic, operational, and tactical intelligence expertise
- Hold a TS/SCI
- Multi-tasking and prioritization in high-pressure environments
- Research ability, analysis, and proficiency
- Interpersonal Skills
- Collaborative and team-player traits
- Providing clear and concise briefings to higher level decision-makers
- Dual-language proficiency
- Strong Microsoft Office skills
- Excellent active listening and communication skills via multiple methods of communication
- Professionalism & Adaptability
- Proficient in multiple situational awareness and geospatial intelligence tools
Accomplishments
- Executed 2,360 MQ-9 combat hours, satisfying 212 theater objectives in 4 AORs.
- Produced and presented 83 mission briefs, 6 joint ISR time-sensitive products, and 22 critical storyboards to 120 aviators, senior leaders, and combatant commanders to aid in successful mission execution and highlight enterprise success/needs.
- Guided mission intelligence support for the first Northern Europe MQ-9 transit, demonstrating ACC global reach capabilities and strengthening commitments to the National Atlantic Treaty Organization.
- While at exercise RED FLAG 24-1, conducted 3-day mission preparation scenarios for 8 sorties, collaborating with 4 joint units, and ensuring realistic wartime training for 4 different AFSCs.
- As senior intel lead at the Intermediate ISR Operations Course, led an ISR cross-cue exercise, managing and facilitating CONOP scenarios to train future 23 officer and enlisted intel liaison officers for service in a potential near-peer conflict.
- Streamlined Intel Operations Supervisor qualification training timelines for 4 new upgrades, producing qualified analysts within 2 weeks.
- Awards/Medals: Air and Space Achievement Medal, Meritorious Unit Award, Air and Space Outstanding Unit Award, Remote Combat Effects Campaign Medal
Languages
Vietnamese
Native or Bilingual
Timeline
Cyber: All Source Intelligence Analyst
US Air Force
08.2024 - Current
MQ-9 All Source Intelligence Analyst
US Air Force
09.2021 - 07.2024
Receptionist
T-Nails & Hair Spa
06.2019 - 08.2020
Head Dishwasher
Pho Hoang Cuisine
10.2018 - 02.2019
Bachelor of Science - Healthcare Administration
Purdue Global University
Associate of Applied Science - Intelligence Studies And Technology
Community College of The Air Force