Steve Nunez
Summary
Dynamic Sales Consultant with a proven track record at Art Hill Ford, excelling in customer relationship management and persuasive communication. Achieved consistent sales quota exceedance through effective negotiation tactics and personalized consultations, fostering long-term client loyalty and driving referral business. Multilingual and adept at tailoring solutions to meet diverse customer needs.
Overview
11
11
years of professional experience
Work History
Sales Consultant
Art Hill Ford
01.2015 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Responded to telephone and in-person requests for information.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Achieved or exceeded company-defined sales quotas.
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Education
High School Diploma -
T.F. North H.S
Calumet City06-1995
Skills
- Customer relationship management
- Persuasive communication
- Multilingual capacity
- Sales consultation
- Product and service knowledge
- Negotiation tactics
Timeline
Sales Consultant
Art Hill Ford
01.2015 - Current
High School Diploma -
T.F. North H.S