Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Owsley

Medford,OR

Summary

Versatile Bar Manager adept at overcoming challenges and streamlining operations. Transforms deficient operations into successful enterprises. Motivational leader and problem solver. Reliable individual proudly offering years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role in [Type] industry.

Overview

34
34
years of professional experience

Work History

Bar Manager

Martino's Bar And Restaurant
Ashland, Oregon
07.1995 - 10.2021
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.

Bar Manager

Peerless Restaurant
Ashland, OR
02.2013 - 07.2016
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Consulted with managers to organize special events and promotions.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.

Bar Manager

Porters Restaurant
Medford, OR
05.2000 - 06.2003
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Determined business needs by acquiring client feedback for process improvements.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.

Bartender

Sugar Bay Resort
St. Thomas, Usvi
09.1993 - 04.1995
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed cash and bar revenue during special promotions or sporting events.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.

Education

Associate of Arts - Poly Sci

Portland State University
Portland, OR

Skills

  • Cost Control
  • Employee Performance Evaluations
  • Labor and Overhead Cost Estimation
  • Menu Pricing and Writing
  • Bar Management
  • Performance Monitoring
  • Staffing and Sales Reporting
  • Shift Scheduling
  • Money Handling
  • Revenue Forecasting
  • Responsible Alcohol Service
  • Staff Training
  • Front of House Management
  • Staff Scheduling

Timeline

Bar Manager

Peerless Restaurant
02.2013 - 07.2016

Bar Manager

Porters Restaurant
05.2000 - 06.2003

Bar Manager

Martino's Bar And Restaurant
07.1995 - 10.2021

Bartender

Sugar Bay Resort
09.1993 - 04.1995

Associate of Arts - Poly Sci

Portland State University

Similar Profiles

CREATE PROFILE
Steve Owsley