Results-driven team leader specializing in staff supervision, inventory control, and safety compliance. Demonstrated ability to enhance operational efficiency and boost customer satisfaction through effective complaint resolution strategies.
Overview
15
15
years of professional experience
Work History
Team Leader Manager
Tractor Supply Company
Graham, Texas
02.2024 - Current
Supervised daily operations and staff activities in retail environment to enhance efficiency.
Managed inventory levels, ensuring optimal stock availability on shelves.
Assisted in implementing store promotions and creating effective merchandising displays.
Resolved customer inquiries and addressed complaints with professionalism.
Monitored compliance with safety standards and enforced company policies.
Owner/Operator
Hot shot trucking business
Graham, Texas
01.2023 - 10.2023
Managed daily logistics to ensure timely deliveries across multiple locations.
Implemented cost-effective strategies for fuel management and route optimization.
Utilized CDL license to transport loads nationwide using 40 ft flatbed trailer.
Construction Supervisor
Henderson Construction
Graham, Texas
10.2021 - 10.2023
Managed material inventory and ordered supplies to support ongoing construction activities.
Resolved on-site issues promptly to maintain project timelines and minimize disruptions.
Monitored construction progress, communicated project updates and identified potential problems or delays.
Provided technical guidance and expertise to workers engaged in building activities.
Construction Supervisor
IE Construction
Graham, Texas
02.2020 - 10.2021
Successfully managed multiple projects simultaneously, ensuring high productivity among workers.
Coordinated plans and specifications to mitigate risk and ensure OSHA compliance.
Ordered tools, equipment, machinery, and resources to support project completion.
Owner/Operator
Patterson Construction
Frisco, Texas
02.2011 - 02.2020
Executed all facets of construction as a self-employed contractor.
Specialized in new construction, remodels, and refurbishing rental properties.
Managed project timelines and budgets for various construction initiatives.
Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
Negotiated contracts with clients for products or services rendered by the company.
Education
Auto Body
Dale Jackson Career Center
Lewisville, TX
06-1987
High School Diploma -
Lewisville High School
Lewisville, TX
05-1987
Some College (No Degree) - Psychology
Brookhaven Community College
Carrollton, TX
Skills
Staff supervision
Inventory control
Customer complaint resolution
Visual merchandising
Safety compliance
Logistics coordination
Logistics management
CDL license
Problem solving
Negotiation skills
Time management abilities
Affiliations
I enjoy Gardening, raising chickens, Hunting, keeping up the maintenance and expsansion our 20 acre farm