Steve Petruno
Summary
- LEADERSHIP – 20+ years leading in a global matrix organization.
- DELIVERING PROFIT - Consistently exceeds financial goals.
- DELIVERING GROWTH - Grows revenue through the creation and implementation of unique service offerings.
- DELIVERING RESULTS - Highly successful implementations of IT systems within global organizations.
- BUSINESS DEVELOPMENT - Effectively manages the business development pipeline through analysis of market data to determine the best opportunities for the organization.
- FINANCIAL ACUMEN - 30+ years P&L management, contract/partner management.
- REVENUE MANAGEMENT - Revenue management - $10 million/year to over $4 Billion annually.
Overview
35
35
years of professional experience
Work History
Product Manager
Ford
10.2017 - Current
- Product manager in several Ford organizations – Leading through Agile methods
- Managed the migration of 7 products from Hadoop to GCP/BigQuery
- Driving ownership mindset / support of 7 data products within GCP/BigQuery
- Managed global program financials (Labor and overhead) for eCommerce website – including all areas for the Shopping and Buying experience globally
- Work with vendors/partners to ensure accurate SOW processing and ongoing invoice processing
- Managed the launch of Ford Digital Retail Experience (initial online automotive shop/but platform) in the USA
- Coordinate multiple areas of technology and multiple teams including agency/3rd party
- Managed the financials
- Assisted in the migration from 1 team to 4 distinct product teams within GForce
- Launched first vehicle on ford.com using the GF3 application on PCF
- Lead communication with European clients to ensure integration into the new vehicle configuration system
- Utilize SQL to research and address customer issues
Marketing Services Director
Stefanini
06.2017 - 10.2017
- Responsible for Stefanini’s IT Services Portfolio
- Launch new innovation center featuring demos of Sophie Cognitive, Artificial Intelligence, Biometrics, Industry 4.0, Design Thinking Methods
- Lead interface with Analyst community (Gartner, ISG) for managed workplace services
- Drive effective and consistent product marketing (launch plans, messaging, market positioning, white papers, blogs, customer facing presentations, infographics, videos, etc.) to facilitate strong pipeline development and lead generation
- Lead Stefanini Certified - Training for all sales and delivery personnel to ensure consistent messaging across Stefanini’s Business Units
Program Manager / Scrum Master
Ford Credit
09.2014 - 06.2017
- Responsible for Global Digital Marketing / Analytics
- Implemented a consistent Ford Credit Global User Experience
- Utilized (AEM) Adobe Experience Manager to manage Lead a cross-functional agency team to identify and implement strategies for an improved user experience
- Moved the Ford Credit GUX project to an Agile methodology
- Ensure effective design through cross functional design teams
- Manage the internal relationship between Digital Marketing and IT
- Coordinate multiple areas of technology and multiple teams including agency
- Financial / Issue / Risk management
- Work with Google on SEO
- Ensure infrastructure meets performance requirements
- Manage external vendor relationships and services
Principal Consultant
Hewlett Packard
05.2008 - 09.2014
- Responsible for HP’s Applications Management Services and Oracle/SAP Services offerings
- Drove launch of 17 new offerings
- Drove partnerships to create joint offerings for clients
- Achieved improved analyst rankings year over year (Gartner, Forrester, IDC)
- Grew revenue year over year
- Created effective and consistent launch plans, messaging, market positioning, white papers, blogs, customer facing presentations, infographics, videos, etc., to facilitate strong pipeline development and lead generation
- Created and delivered training to all sales and delivery personnel ensuring coordination within the portfolio of HP Offerings
- Offerings include (Applications services for Oracle, SAP and Legacy applications, IAAS, PAAS, SAAS)
- Sales event leader / presenter – Oracle Collaborate/Open World, HP Discover
Principal Consultant
Electronic Data Systems
09.1996 - 05.2008
- Responsible for EDS’s Oracle practice
- Direct the development, implementation and administration of Oracle / SAP / Applications management solutions
- Perform oversight for the Project management of IT initiatives
- Ensure timely and accurate delivery of technology products and services
- Manage multiple areas of technology and multiple teams to ensure delivery excellence
- Oversee hiring, staffing, training, and performance management
- Preparation and management of budgets
- Oversee new system facilitation, current system enhancements
- Manage internal/external application upgrades
- Negotiate contracts for software, and consulting services
- Create strategic plans and convert to easily implemented plans
- Manage external vendors relationships and services
- Lead project teams to convert accounts from “Red” status back to “Green” on the Service Excellence Dashboard as part of the Tiger Team
- (Utilized Agile methods)
- Developed an application services management offering for Oracle and SAP
- Revenue Growth - Top Performer – 2004, 2005, 2006, 2007 - Grew the practice year over year through consultative sales and add-on business
Service Delivery Manager
Electronic Data Systems
01.1990 - 08.1996
- Responsible for EDS’s Southfield Solution Center
- Lead my solution center to achieve CMMi Level 3
- Oversee hiring, staffing, training, and performance for a technical staff of 60 employees
- P&L responsibility - achieved target budget each year
- Interface with internal account teams to determine best method for achieving account goals through technical support
- Project management
- Programmer – COBOL, Fortran, DBASE3, HTML, Assembler, Oracle/PeopleCode
Education
BBA - Computer Science, Accounting
University of New Mexico
MBA - Human Resources, Finance
University of New Mexico
Executive Leadership program -
EDS
Timeline
Product Manager
Ford
10.2017 - Current
Marketing Services Director
Stefanini
06.2017 - 10.2017
Program Manager / Scrum Master
Ford Credit
09.2014 - 06.2017
Principal Consultant
Hewlett Packard
05.2008 - 09.2014
Principal Consultant
Electronic Data Systems
09.1996 - 05.2008
Service Delivery Manager
Electronic Data Systems
01.1990 - 08.1996
BBA - Computer Science, Accounting
University of New Mexico
MBA - Human Resources, Finance
University of New Mexico
Executive Leadership program -
EDS
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