Steve Pichardo
Glendale,AZ
Summary
Proactive and detail-oriented professional with experience at Stephen Davenport's Herbalwellness Center, where I enhanced customer satisfaction and streamlined office operations. Skilled in data entry (70 WPM) and exceptional customer service, I thrive in fast-paced environments, demonstrating strong multitasking abilities and a commitment to continuous improvement in all tasks undertaken.
Diligent Front Office Receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
4
4
years of professional experience
Work History
Herbalwellness Center
Stephen Davenport
02.2021 - Current
- Collaborated with team members to ensure a seamless workflow and maintain production deadlines.
- Contributed to a positive work environment by maintaining a clean and organized workspace at all times.
- Participated in ongoing training opportunities to remain current on new techniques, tools, equipment, and industry best practices related to mending services.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained visitor log for entering and leaving facility for security purposes.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Confirmed Orders, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
Ombudsman Highschool
7910 N 43rd Ave Ste 101, Glendale, AZ 8530105-2017
Skills
- Data entry
- Telephone skills
- Appointment scheduling
- Customer service
- Greeting and seating clients
- Data inputting
- Typing speed 70 WPM
- Front desk operations
- Positive and professional
- Multitasking and prioritization
Timeline
Herbalwellness Center
Stephen Davenport
02.2021 - Current
High School Diploma -
Ombudsman Highschool
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