Steve Ponce
Whitesboro,TX
Summary
Profitability Increase:
Cost Savings:
Staff Management:
People Leadership:
Professional managerial candidate with a deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Axtell Rite-Value Pharmacy
03.2023 - 09.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Pharmacy Manager
Dynamic Rx Labs
02.2016 - 02.2023
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Enhanced team communication by establishing regular meetings focusing on performance metrics, best practices, and continuous improvement strategies.
- Implemented staff training programs to continuously develop skills and maintain professional licensure requirements.
- Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
- Managed budget effectively, controlling expenses while ensuring pharmacy was well-stocked and staffed.
- Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Played an active role in the hiring process, identifying top talent that contributed to the team''s success in providing outstanding pharmaceutical care services.
- Supported employee growth and development by providing regular performance feedback, mentoring opportunities, and career advancement resources.
Director of Operations
Vigor Services
09.2011 - 02.2016
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Improved operational efficiency, streamlining workflow processes and reducing redundancies.Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Associate of Applied Science - Business Management
College of Souther Nevada
Las Vegas, NVPharmacy Technician -
Pima Medical Institute
Renton, WA12-2015
Skills
- Leadership and team building
- Operations management
- Effective leader
- Staff management
- P&L management
- Client relations
- Facility management
- Recruitment
Certification
- Pharmacy Technician, PIMA Medical Institute
- PTCB, Pharmacy Technician National Certification
- Medical Assistant, PIMA Medical Institute,
- Phlebotomist/Laboratory Technician, PIMA Medical Institute
Timeline
General Manager
Axtell Rite-Value Pharmacy
03.2023 - 09.2024
Pharmacy Manager
Dynamic Rx Labs
02.2016 - 02.2023
Director of Operations
Vigor Services
09.2011 - 02.2016
- Pharmacy Technician, PIMA Medical Institute
- PTCB, Pharmacy Technician National Certification
- Medical Assistant, PIMA Medical Institute,
- Phlebotomist/Laboratory Technician, PIMA Medical Institute
Associate of Applied Science - Business Management
College of Souther Nevada
Pharmacy Technician -
Pima Medical Institute
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