Summary
Overview
Work History
Education
Skills
Timeline
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STEVE RAMOS

STEVE RAMOS

Long Beach,CA

Summary

Goal-oriented Debt Consultant with forward-thinking and resilient mindset. Accurate, honest and detail-oriented in handling monies. Bringing 10 years of experience working to help clients reach financial stability.

Provides customers with targeted financial advice, service options, and product recommendations to serve debt management needs. Effective at building and implementing plans for each person or organization. Proficient in factors affecting credit scores and strategies for financial recovery.

Innovative and proactive Marketing Manager with exceptional ability to work with teams to market and sell multiple products/services. Successful marketing leader with proven accomplishments in driving market growth and firm profits, with over 5 years of experience directing marketing team towards increased revenues and success. Articulate and driven team leader with high energy and engaging personality able to motivate personnel to maximize performance. Highly skilled in converting sales leads, effectively managing multiple territories, forecasting, project management and strategic planning with exceptional customer service expertise and top-notch communication abilities.


Overview

9
9
years of professional experience

Work History

Senior Debt Consultant

Countdown Capital
11.2023 - Current
  • Promoted a positive work environment among colleagues by sharing knowledge, resources, and expertise when needed for collective success as a team.
  • Fostered strong relationships with clients, leading to high satisfaction levels and referrals.
  • Maximized debt reduction results with thorough research on creditors'' policies and practices.
  • Developed tailored strategies, effectively resolving complex client cases involving bankruptcy or litigation threats.
  • Enhanced team productivity by providing ongoing training and support to junior debt consultants.
  • Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
  • Reduced client debt by negotiating settlements and restructuring payment plans.
  • Mentored new hires in the intricacies of debt consultation, instilling confidence in their ability to deliver exceptional service to clients.

Mortgage Loan Officer Intern

Network Capital Funding
10.2022 - 10.2023
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
  • Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
  • Collaborated with underwriting and processing teams to resolve issues and expedite loan approvals.
  • Assessed borrowers'' financial situations to determine appropriate mortgage products and loan structure.

Marketing Manager/Outside Sales Representative

Green Home Remodeling
03.2017 - 08.2021
  • Hired, recruited, trained, and supervised canvassers
  • Met and exceeded sales and growth goals, a total revenue of $300,000 a month
  • Managed 15 canvassers, while generating leads, and selling there appointments maintaining my position as a top sales rep
  • Generated 6-8 sales a month, a total revenue of $100,000-$250,000 a month
  • Recruited and hired experienced contractors to complete projects on time and within budget requirements.

Sales Representative

T Mobile
03.2016 - 02.2017
  • Obtained or received merchandise, totaled bills, accepting payments and making change for customers
  • Exceeded monthly revenue in sales and profit targets
  • Ranked #1 in Southern California as top sales representative, earning an all expenses paid for trip to the Grammy's
  • Grew business sales, taking the company from ranking #12 in Southern California to #1
  • Attended to the customers and developed the customers trust and loyalty to the company by solving their problem, attending to their needs, and treating them with utmost respect.

Field Marketing Supervisor

Smart Home Solutions
11.2015 - 03.2016
  • Managed, recruited, developed training manuals, trained new employees, and scheduled daily routes for 25 canvassers and 2 managers
  • Responsible for maintaining a total revenue of $500,000 a month
  • Generated 4-6 quality appointments/ leads a day; most effective canvasser in the company
  • Generated 6-8 sales myself a month, a total revenue of $100,000-$200,000 a month
  • Fostered positive attitude toward team objectives and rewarded excellent performance.

Education

Some College (No Degree) - Civil Engineering

California State University - Long Beach
Long Beach, CA

Real Estate License (in Process) - Real Estate

Century 21

High School Diploma -

Woodrow Wilson Classical High School
01.2011

Skills

  • Sales & Marketing
  • Lead Generation & Training
  • Cold marketing
  • Planning and Scheduling skills
  • Problem Solving and Researching skills
  • Data Entry, typing, and front office skills
  • Customer Service Professional
  • Bilingual, fluent in English and Spanish
  • Inbound and outbound calls
  • Product and service knowledge
  • Administrative Support
  • Negotiation and Persuasion

Timeline

Senior Debt Consultant

Countdown Capital
11.2023 - Current

Mortgage Loan Officer Intern

Network Capital Funding
10.2022 - 10.2023

Marketing Manager/Outside Sales Representative

Green Home Remodeling
03.2017 - 08.2021

Sales Representative

T Mobile
03.2016 - 02.2017

Field Marketing Supervisor

Smart Home Solutions
11.2015 - 03.2016

Some College (No Degree) - Civil Engineering

California State University - Long Beach

Real Estate License (in Process) - Real Estate

Century 21

High School Diploma -

Woodrow Wilson Classical High School

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STEVE RAMOS