Results-driven supervisor/manager with diverse experience across industries, leading high-performing teams, driving growth, and improving processes. Proven track record of success in various roles, including sales, operations and customer service management, with expertise in leadership, communication, and problem-solving.
Overview
9
9
years of professional experience
Work History
Safety and Security
Orange County Fair and Event Center
07.2015 - 08.2024
Experienced Security Supervisor with a strong background in access control, surveillance and emergency response.
Skilled in team management, security assessments and regulatory compliance.
Screened vendors and contractors before granting access to restricted areas within fair grounds.
Spend majority of shift on foot patrol, walking the perimeter of the fairgrounds to observe and identify potential security and safety risks.
Use a clear, concise speaking voice, listen with empathy, provide accurate information and document legibly all appropriate incident information.
Memorize layout of grounds and buildings: know the location of all alarm pull stations, location of fire extinguisher and sprinklers.
Coordinated with security personnel or other departments to establish safety of visitors and staff.
Conducted regular patrols of facility to detect and deter security threats.
Housekeeping Attendant
Marriott International
08.2021 - 11.2023
Adept at performing general maintenance tasks such as dusting, mopping, vacuuming, scrubbing, and polishing
Experience in customer service, including interacting with customers and providing prompt and professional services
Highly organized and detail-oriented, with excellent problem-solving and multitasking skills
Ability to work independently and as part of a team
Comprehensive knowledge of cleaning best practices and techniques
3 years of professional experience as a Cleaning Specialist.
Landscaper
Jose's Gardening Service.
02.2021 - 08.2021
Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws
Mow or edge lawns, using power mowers or edgers
Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls
Maintain irrigation systems, including winterizing the systems and starting them up in spring
Use irrigation methods to adjust the amount of water consumption and to prevent waste.
Fast Food Cook
Raising Cane's Chicken Fingers
02.2020 - 04.2021
Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices
Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters
Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
Automotive Service Technician Department Manager
Walmart
06.2018 - 04.2021
Inspect repaired vehicles for proper functioning, completion of work, dimensional accuracy, and overall appearance of paint job, and test drive vehicles to ensure proper alignment and handling
Adjust or align headlights, wheels, and brake systems
Clean work areas, using air hoses, to remove damaged material and discarded fiberglass strips used in repair procedures.
Completed customer orders and warranty services according to manufacturer specifications.
Changed, rotated, and balanced tires on different types of vehicles.
Strategic Automotive Department Manager with expertise in sales, service, and parts operations.
Proven ability to increase profitability, improve process efficiency, and foster strong relationships with customers and employess.
Janitor
Alvarez Enterprise Services
09.2017 - 09.2018
Responsible for cleaning and maintaining the building, including sweeping, mopping, vacuuming, dusting, emptying trash, and sanitizing bathrooms
Performed preventive maintenance on custodial equipment and ensured that all necessary supplies were available
Monitored and reported any safety or security hazards to the appropriate personnel
Maintained accurate records of tasks performed and materials used
Demonstrated experience in custodial services and general maintenance.
Housekeeper
Laura's House Cleaning Services
08.2017 - 08.2018
Performed daily housekeeping tasks such as vacuuming, dusting, and mopping
Ensured all areas of the home, including bedrooms, bathrooms, and common areas were kept clean and tidy
Followed all safety protocols when using cleaning supplies
Restocked supplies such as towels, toiletries, and other necessities
Washed and dried laundry according to specific instructions
Responded promptly to requests from guests
Handled any complaints or housekeeping issues in a professional manner
Reported damages or potential safety hazards to management.
Merchandising Associate
Target
07.2017 - 07.2018
Stock shelves with products and build displays
Receive deliveries, checking delivery contents to verify product quality and quantity
Maintain inventories, and help keep inventory records
Occasionally - in turn with the other associates in my team - train workers new to the position.
Cashier and Photo Lab Associate
Walmart
10.2016 - 05.2017
Processed customer transactions for purchases of products and services in a timely and efficient manner
Operated a cash register to accurately ring up customers' orders
Answered customer inquiries and resolved customer complaints in a friendly and professional manner
Developed proficiency in the use of a digital photo lab, including image editing, enlargements, and special orders
Trained new employees in cashier and photo lab operations
Maintained a clean and organized work area to ensure customer satisfaction.
Education
No degree in Art -
Santa Ana College
04.2017
No degree in Art - undefined
Norco College
05.2013
High School Diploma - undefined
Temecula Valley High School
05.2012
Skills
Team Leadership
Performance Management
Couching and mentoring
Decision-making
Determination
Adaptability
Initiative
Attention to details
Timeline
Housekeeping Attendant
Marriott International
08.2021 - 11.2023
Landscaper
Jose's Gardening Service.
02.2021 - 08.2021
Fast Food Cook
Raising Cane's Chicken Fingers
02.2020 - 04.2021
Automotive Service Technician Department Manager
Walmart
06.2018 - 04.2021
Janitor
Alvarez Enterprise Services
09.2017 - 09.2018
Housekeeper
Laura's House Cleaning Services
08.2017 - 08.2018
Merchandising Associate
Target
07.2017 - 07.2018
Cashier and Photo Lab Associate
Walmart
10.2016 - 05.2017
Safety and Security
Orange County Fair and Event Center
07.2015 - 08.2024
No degree in Art -
Santa Ana College
No degree in Art - undefined
Norco College
High School Diploma - undefined
Temecula Valley High School
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