Steve Reyes
Chicago,IL
Summary
Experienced operations leader with a strong background in logistics, team management, and process optimization. Skilled in enforcing safety standards, enhancing efficiency, and delivering exceptional customer service. Proven ability to develop talent, drive collaboration, and ensure compliance with regulatory requirements while achieving organizational goals.
Overview
10
10
years of professional experience
Work History
Freight Operations Supervisor
XPO Logistics
Chicago Heights, IL
01.2025 - Current
- Managed a team of 3 dockworkers and about 5-7 drivers nightly. Responsible for approximately 400,00 to 450,00 pounds of freight .
- Successfully reduced freight damages and improved overall freight integrity throughout the year.
- Enhanced loader efficiency, increasing the average load average from 13,500 to about 17,800 pounds per trailer.
- coordinated with multiple East coast locations over 550 miles away, ensuring smooth and timely deliveries.
- Collaborated with fellow supervisors on several safety initiatives to help improve and promote a safe work place
Operations Supervisor
UPS
Hodgkins, USA
01.2020 - 01.2025
- Oversaw operational resources to ensure smooth and effective package handling and delivery processes, consistently meeting productivity and accuracy goals.
- Directed the pickup and delivery of materials, guaranteeing adherence to organizational standards, customer expectations, and compliance regulations.
- Championed workplace safety by enforcing best practices and policies, fostering a secure and efficient environment for handling and transportation operations.
- Partnered with cross-functional teams to optimize operational alignment with client service expectations and support broader company goals.
- Maintained strict compliance with industry standards and internal policies, ensuring operational integrity and reliability.
- Led a team of supervisors and employees, delivering hands-on training, mentorship, and guidance to cultivate a high-performance workforce.
- Applied a comprehensive understanding of transportation and logistics practices to uphold operational safety and compliance benchmarks.
- Enhanced operational workflows by implementing key methodologies, such as the “7 Keys to Loading,” achieving measurable improvements in efficiency and cost savings.
- Built a collaborative and results-driven workplace culture, emphasizing proactive communication and cross-team cooperation.
IMC Driver
Superior Ambulance
Elmhurst, USA
01.2016 - 01.2020
- Oversaw operational resources to ensure smooth and effective package handling and delivery processes, consistently meeting productivity and accuracy goals.
- Directed the pickup and delivery of materials, guaranteeing adherence to organizational standards, customer expectations, and compliance regulations.
- Championed workplace safety by enforcing best practices and policies, fostering a secure and efficient environment for handling and transportation operations.
- Partnered with cross-functional teams to optimize operational alignment with client service expectations and support broader company goals.
- Maintained strict compliance with industry standards and internal policies, ensuring operational integrity and reliability.
- Led a team of supervisors and employees, delivering hands-on training, mentorship, and guidance to cultivate a high-performance workforce.
- Applied a comprehensive understanding of transportation and logistics practices to uphold operational safety and compliance benchmarks.
- Enhanced operational workflows by implementing key methodologies, such as the “7 Keys to Loading,” achieving measurable improvements in efficiency and cost savings.
- Built a collaborative and results-driven workplace culture, emphasizing proactive communication and cross-team cooperation.
Education
Certificate -
Le Cordon Bleu College of Culinary Arts
Chicago, ILUNO Major Hector P. Garcia, MD Charter Highschool
Chicago, ILSkills
- Operational Leadership
- Safety and Compliance
- Staff Training and Development
- Customer Service Excellence
- Process Optimization
Languages
English - Spanish
Timeline
Freight Operations Supervisor
XPO Logistics
01.2025 - Current
Operations Supervisor
UPS
01.2020 - 01.2025
IMC Driver
Superior Ambulance
01.2016 - 01.2020
UNO Major Hector P. Garcia, MD Charter Highschool
Certificate -
Le Cordon Bleu College of Culinary Arts