Summary
Overview
Work History
Education
Skills
Timeline
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Steve Santos

La Puente ,CA

Summary

Dynamic and dedicated professional with a strong background in customer service at Costco Wholesale Corp. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in cash handling and inventory management, demonstrating reliability and a professional appearance. Adaptable and committed to maintaining high standards in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Cashier Assistant

Costco Wholesale Corp
11.2020 - 03.2024
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Bagged items securely to minimize breakages and reduce losses.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.

Fulfillment Associate

Target
11.2022 - 04.2023
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.

Cook Shift Leader

WaBaGrill
02.2016 - 08.2020
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Upheld strict adherence to company policies regarding food handling practices, employee conduct, and dress code requirements.

Education

Certificate - Ultrasound Technician

ATI College
Whittier, CA
11.2023

Skills

  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Patience and empathy
  • Reliability and punctuality
  • Flexible schedule
  • Professional appearance

Timeline

Fulfillment Associate

Target
11.2022 - 04.2023

Cashier Assistant

Costco Wholesale Corp
11.2020 - 03.2024

Cook Shift Leader

WaBaGrill
02.2016 - 08.2020

Certificate - Ultrasound Technician

ATI College
Steve Santos