Steve Schack
Stratford
Summary
Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.
Overview
19
19
years of professional experience
Work History
Shift Supervisor
Fluted Partition
04.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Cultivated professional working relationships with peers and supervisors.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Process all work orders and assign jobs for completion.
- Coordinated with vendors regarding product deliveries, guaranteeing adequate supplies available for uninterrupted service provision.
- Perform quarterly inventory.
- Oversaw loading and unloading of packages in warehouse.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained customer satisfaction with consistent quality checks and timely resolution of complaints.
- Team leader in opening new location including machine set up, organization of space and accomplishing goals based off timeline.
Store Associate
Aldi Supermarket
04.2020 - 04.2022
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
Technical Assistant
Superior UV
11.2018 - 11.2019
- Set up, calibrated and operated equipment.
- Assisted in warehouse to efficiently load and unload trucks, organize deliveries, and prepare beds for install.
- Served as point-person when asked for support requests with clients.
- Liaised with customers, communicating and resolving problems and concerns.
Assistant Production Manager/Machine Operator
Fluted Partition
12.2014 - 08.2018
- Assisted with daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
- Successfully completed production activities to achieve on-time shipment of orders.
- Resolved issues quickly to maintain productivity goals.
- Team player helping with inventory, tow motor duties, and running machines to meet productivity and quality objectives
Server
Barry's Cafe
08.2012 - 04.2014
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
New Beginnings Ministry
06.2009 - 06.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized environment.
- Developed strong working relationships with staff, fostering a positive work environment.
- Enforced ministry rules and policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled meetings with clients and families to discuss strengths, weaknesses, and address concerns.
- General reception duties including answering phones, scheduling appointments and drafting letters for clients.
Buser/Barback
Cafe Antlantique Wine Bar
04.2006 - 06.2009
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Refined multitasking abilities under high-pressure situations during peak business hours, contributing to seamless operation flow.
- Greeted customers and provided friendly, knowledgeable service.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
Intensive Thesis-Writing course -
Lackawanna College
Scranton, PA01.2010
High School Diploma -
Jonathan Law High School
Milford06-2005
Skills
- Experience with Microsoft Office, Excel, PowerPoint, Access
- Equipment troubleshooting
- Workplace safety
- Inventory control and record keeping
- Operations management
- Project management
- Strong verbal and written communication
- Employee training
Timeline
Shift Supervisor
Fluted Partition
04.2022 - Current
Store Associate
Aldi Supermarket
04.2020 - 04.2022
Technical Assistant
Superior UV
11.2018 - 11.2019
Assistant Production Manager/Machine Operator
Fluted Partition
12.2014 - 08.2018
Server
Barry's Cafe
08.2012 - 04.2014
Assistant Manager
New Beginnings Ministry
06.2009 - 06.2012
Buser/Barback
Cafe Antlantique Wine Bar
04.2006 - 06.2009
Intensive Thesis-Writing course -
Lackawanna College
High School Diploma -
Jonathan Law High School
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