Highly-motivated with a strong desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
CEO/Business Owner
GOLL English
Bogota, Colombia; El Salvador, Guatemala, Spain, N/a
09.2006 - 04.2024
Developed business from ground up and prepared records and operations for smooth handover to new owners.
Created and maintained relationships with key stakeholders, including customers, suppliers, government agencies, and other industry partners.
Hired, trained, and mentored staff members to maximize productivity.
Created program to promote new managers from within, leading to cohesive leadership structure.
Implemented quality assurance procedures to guarantee high standards of service delivery.
Negotiated contracts with vendors, suppliers and other partners.
Created marketing campaigns to promote products or services.
Analyzed market trends and identified potential opportunities for growth.
Recruited qualified personnel for various positions within the organization.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Formed and sustained strategic relationships with clients.
Delegated work to staff, setting priorities and goals.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Mitigated business risks by working closely with staff members and assessing performance.
Education
Bachelor of Arts - International Studies
Portland State University
Portland, OR
05-2002
Skills
Sustainable business models
Innovation management
Marketing and Advertising
Operations Management
Turnaround Management
Organizational Development
Staff Management
Strategic Planning
Solution Innovation
Business Administration
Annual Planning
Program Oversight
Business Planning
Contract Negotiation
Negotiation
Policies and Procedures
Decision-Making
Community Outreach
Team Collaboration
Problem-Solving
Relationship Building
Effective Communicator and Public Speaker
Raising Capital
Employee Coaching
Attention to Detail
Active Listening
Analytical and Critical Thinker
Innovative and Visionary
Written Communication
Multitasking
Interpersonal Communication
Affiliations
physical fitness
Reading fiction and non-fiction
Outdoor sports
Certification
MCSE MIcrosoft Certified
Written and Published 14 books on English instruction