Summary
Overview
Work History
Education
Skills
Timeline
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Steve Shumate

SPRING HILL,TN

Summary

Accomplished leader at Trane Technologies, adept in team management and business development, driving sales growth through motivational leadership and data-driven decision-making. Excelled in fostering relationships, achieving sales targets, and mentoring teams for optimal performance. Proven track record in enhancing pipeline management and implementing upselling strategies to surpass objectives.

Expert Sales Leader equipped with proven skills in building and leading successful sales strategies. Offers deep understanding of [Type] market and current trends. Adapts easily to changing conditions with flexible, forward-thinking style.

Attentive [Job Title] bringing strong sales background and demonstrated record of achievement in [Type] environments. Focused on creating successful sales plans and implementation systems to enable consistent growth and brand-building customer engagement.

Driven Lead Sales Associate with proven success in leadership roles and extensive knowledge of [Product or Service] sales. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.

Overview

33
33
years of professional experience

Work History

Sales Leader

Trane Technologies
03.2018 - Current
  • Enhanced our team's skills and capabilities through a consistent meeting of SMX (Sales Management Excellence) focused on culture, sales acumen, joint ride-alongs, forecasting, monthly metrics, and educational sessions.
  • Studied sales wins and losses not only by account but also by products and product types to ensure a sufficient pipeline to meet personal and company goals.
  • Encouraged and fostered team and teaming with our store locations and managers to help ensure that we were working and preforming consistently with the store to ensure success.

Tennessee Area Leader

Trane Technologies
01.2016 - 04.2018
  • Assisted Store Leaders and Sales Team in continuing to meet and exceed revenue goals. Led training initiatives for new hires, contributing to their rapid integration into the team environment.
  • Helped guide store leaders and team on store look and merchandising. Continually assessed risks associated with business operations, taking proactive measures to mitigate potential impact on company goals.
  • Established strong relationships with our internal teams and our customers providing them with a great team and environment to buy purchase their HVAC needs quickly and effiectnly clients by maintaining open lines of communication and promptly addressing any issues that arose.
  • Boosted customer satisfaction by addressing concerns promptly and implementing corrective actions as needed.
  • Evaluated employee performance, providing actionable feedback and opportunities for growth.
  • Promoted branch profitability and sales goal achievement by establishing rigorous daily, weekly and monthly targets.
  • Training and eduction meeting. I need dollars and Store and number of people reporting to me.
  • Analyzed market trends to identify new opportunities for growth or potential areas of concern that required attention.

Operations Team Leader

Trane Technologies
01.2014 - 01.2016
  • Managed daily operations, ensuring smooth workflow and timely completion of tasks.
  • Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
  • Improved team efficiency and productivity by restructuring workflow and managing assignments.
  • Optimized team performance, providing clear guidance and setting achievable goals.
  • Helped set and manage objectives for quality, productivity and compliance.
  • Assisted with improving revenue and customer numbers by overseeing implementation of diverse sales and service initiatives.
  • Trained, coached and managed [Number]-person team of [Type] and [Type] professionals.
  • Kept team activities in compliance with safety, regulatory and environmental guidelines.
  • Conducted regular staff training sessions to ensure consistent implementation of best practices across the team.
  • Coordinated team schedules, ensuring optimal staffing levels were maintained at all times.
  • Enhanced team productivity through regular performance evaluations and targeted coaching sessions.

Area Manager

Trane Technologies
01.2007 - 01.2014
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
  • Continuously improved operational procedures through ongoing evaluation of existing practices, incorporating feedback from team members and adopting industry best practices.
  • Mentored junior staff members, providing guidance on best practices and professional development opportunities.
  • Transformed underperforming teams into productive, profitable teams.
  • Facilitated conflict resolution among team members, promoting open communication and fostering a positive workplace culture.

Store Leader

Trane Technologies
06.2004 - 01.2007
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels instore.
  • Collaborated with cross-functional teams to execute promotional events, maximizing store visibility and sales opportunities.
  • Addressed escalated customer complaints professionally, resolving issues promptly to retain loyal clientele base.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.

Warehouse Manager

Sid Harvey Industries/Pameco
09.1991 - 04.2004
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.

Education

No Degree - Marketing

Ohio State University
Columbus, OH
09.1982

Skills

  • Team Management
  • Employee Motivation
  • Sales Presentations
  • Data-driven decision-making
  • Motivational Leadership
  • Relationship Management
  • Pipeline Management
  • Sales Coaching
  • Objection handling
  • Sales Planning
  • Upselling strategies
  • Account Management
  • Business Development

Timeline

Sales Leader

Trane Technologies
03.2018 - Current

Tennessee Area Leader

Trane Technologies
01.2016 - 04.2018

Operations Team Leader

Trane Technologies
01.2014 - 01.2016

Area Manager

Trane Technologies
01.2007 - 01.2014

Store Leader

Trane Technologies
06.2004 - 01.2007

Warehouse Manager

Sid Harvey Industries/Pameco
09.1991 - 04.2004

No Degree - Marketing

Ohio State University

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Steve Shumate