STEVE SIMEUS
Knightdale,NC
Overview
13
13
years of professional experience
Work History
Software Engineer (Contract)
Superlative Freight Logistics LLC
03.2023 - Current
- Integrate REST APIs between systems to drive seamless data exchange and functionality. Ensure system reliability and data integrity through troubleshooting, optimizing workflows, and working cross-functionally to design/implement solutions.
Cybersecurity Consultant (Contract) Government Sales Manager (Contract)
Joseph & Associates LLC
03.2025 - Current
- Conducted a CMMC audit for a government contractor to assess and ensure compliance with cybersecurity standards. Reviewed policies and technical controls, recommending improvements to align with regulations and best practices.
- Cultivates relationships between clients and government agencies to drive sales and secure contracts in public sector procurement, strong negotiation and communication skills, and deep knowledge of government regulations. Key responsibilities include developing account strategies, identifying new business opportunities, managing sales pipelines, ensuring contract compliance.
Sr. Collaboration Consultant Engineer
CISCO SYSTEMS
07.2014 - 11.2024
- Serve as a trusted technical advisor and lead the design and implementation of Unified Communications solutions for enterprise, commercial, and public sector clients. Align Cisco’s advanced collaboration technologies—such as Cisco Unified Communications Manager (CUCM), Webex, and Jabber—with client business goals to enhance communication, collaboration, and productivity.
- Saved $26M in potential account loss, reinforced customer trust, and secured long-term partnerships by leading an NIH escalation case and steering cross-functional teams to identify/resolve a 3rd-party security software misconfiguration.
- Led global PRI telecom migration for Goldman Sachs across 85 sites in EMEA, Asia, India, and South America, deploying 260+ devices and ensuring seamless transitions (minimal disruptions) and operational continuity in a high-pressure environment.
- Created a robust QA method for Goldman Sachs to better manage deployments and optimize UC solution implementations across 130+ global sites with minimal project disruptions.
- Exceeded client expectations after leading a cross-functional upgrade project for NCI, migrating UC infrastructure within a rapid timeframe (4 weeks vs. 6 months), and coordinating 17+ deliverables across global teams with zero critical issues.
CUCM Network Engineer
CISCO SYSTEMS / APEX SYSTEMS
08.2012 - 07.2014
- Provided CUCM technical support and configuration, including troubleshooting and resolving issues for global clients. Worked with teams and stakeholders to maximize system stability, optimal performance, and service delivery in alignment with operational goals.
- Enhanced customer satisfaction by resolving complex technical issues quickly and efficiently, supporting clients like Bank of America and Wells Fargo in the telecommunications and enterprise sectors.
- Provided remote support and troubleshooting for Cisco collaboration solutions, resolving 20 tickets per day with an average handling time of 2 minutes, ensuring client satisfaction and meeting service level agreements (SLAs).
- Configured and optimized Cisco telephony systems and integrated with Active Directory, ensuring seamless communication infrastructure across multiple regions.
Implementation Engineer
Mercury 2
- EARLY CAREER HISTORY
Aero31 Installer
Compucom/Statefarm
- EARLY CAREER HISTORY
Technical Support Specialist
Affiliated Computer Services, Inc.
- EARLY CAREER HISTORY
Timeline
Cybersecurity Consultant (Contract) Government Sales Manager (Contract)
Joseph & Associates LLC
03.2025 - Current
Software Engineer (Contract)
Superlative Freight Logistics LLC
03.2023 - Current
Sr. Collaboration Consultant Engineer
CISCO SYSTEMS
07.2014 - 11.2024
CUCM Network Engineer
CISCO SYSTEMS / APEX SYSTEMS
08.2012 - 07.2014
Implementation Engineer
Mercury 2
Aero31 Installer
Compucom/Statefarm
Technical Support Specialist
Affiliated Computer Services, Inc.