Steve Smith
Murray,UT
Summary
With a proven track record at Golder Inc., I've optimized material usage, significantly reducing waste and showcasing my proficiency in wood framing and teamwork. My diverse experience spans customer service to technical repairs, emphasizing problem-solving and customer satisfaction. I bring a blend of hard skills in construction and soft skills in client interaction, committed to excellence in every project.
Offering strong ability to learn and adapt quickly in technical environment. Brings foundational understanding of mechanical systems and tools, and demonstrates practical skills in troubleshooting and basic repairs. Ready to use and develop technical skills and customer service abilities in HVAC Service technician role.
Overview
3
3
years of professional experience
Work History
Commercial Wood Framer
Golder Inc.
08.2024 - Current
- Reduced waste by optimizing material usage in wood framing projects, ensuring maximum utilization of available resources.
- Ensured seamless integration between wood framing elements and other building components through careful planning and communication with architects, engineers, and other trades involved in the construction process.
- Expedited project completion timelines by effectively collaborating with team members and coordinating tasks on large-scale framing projects.
- Influenced positive team morale by providing guidance and mentorship to less experienced members, fostering an environment of learning and growth within the crew.
- Enhanced project efficiency by accurately measuring, cutting, and assembling wooden components for various construction projects.
- Showcased adaptability in constructing various types of buildings including residential homes, commercial establishments, and industrial facilities using different wood framing techniques.
- Contributed to the successful completion of high-profile projects by showcasing exceptional workmanship, attention to detail, and dedication to meeting client expectations for quality wood framing construction.
Customer Service Representative/Tattoo Artist
Evryday Convenience Store/Temple Tattoo
09.2023 - 08.2024
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- worked with clients to prepare and execute everything needed for the best tattoo possible.
Tattoo Artist
Saber House Tattoo
11.2022 - 08.2024
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Performed clean, high-quality work at all times.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Grew client base by marketing services.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
- Maintained schedule and kept appointment times.
- Adapted personal artistic style based on feedback from clients or peers to continue growing as an artist within the industry.
- Continuously improved artistic skills through ongoing education and participation in industry workshops or conferences.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Conducted aftercare sessions with clients to ensure proper healing and maintained integrity of tattoo designs.
Service Technician/Helper
Husky Heating and Air
03.2023 - 09.2023
- Assisted in the installation of new equipment for improved system functionality.
- Diagnosed and resolved technical issues with precision and efficiency.
- Optimized customer satisfaction by providing timely and professional service.
- Collaborated with senior technicians to complete complex repair tasks successfully.
- Communicated effectively with customers to explain technical issues and recommend solutions.
- Improved workflow by maintaining a clean, organized, and safe working environment.
- Expanded knowledge base by assisting experienced technicians across various industries.
- Contributed to business growth by delivering high-quality services that attracted repeat clientele.
- Facilitated smooth operations by adhering to company guidelines for documentation, reporting, and communication with supervisors or colleagues.
Service Technician
Aquatech
11.2021 - 11.2022
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Increased customer satisfaction by providing timely and efficient service for various technical issues.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
- Conducted detailed inspections of equipment to identify potential issues, preventing costly future repairs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Worked with diverse types of weather and ground conditions.
Education
High School Diploma -
South Point High
Draper, UT10-2010
Skills
- Wall framing
- Floor framing
- Power tool operation
- Hand tool proficiency
- Roof framing
- Beam placement
- Joist installation
- Door installation
- Truss installation
- Safety procedures
- Debris removal
- Hardware installation
- Repairing
- Production and processing
- Scaffolding erection
- Mathematics
- Precise measurements
- Wood framing
- Teamwork
- Carpentry and woodworking
- General laborer
- Problem-solving
- Time management
- Reliability
- Construction background
- Reliable and punctual
- Commercial and residential jobs
- System installations
- Preventative maintenance
- Customer service
- Problem and issue resolution
- Installation and repair
- Troubleshooting skills
- Valid Driver's license
- Power tool proficiency
- Hand tool expertise
- Professional and courteous
- OSHA requirements
- HVAC systems
- Roofing
- Willing to learn
- Team player
Timeline
Commercial Wood Framer
Golder Inc.
08.2024 - Current
Customer Service Representative/Tattoo Artist
Evryday Convenience Store/Temple Tattoo
09.2023 - 08.2024
Service Technician/Helper
Husky Heating and Air
03.2023 - 09.2023
Tattoo Artist
Saber House Tattoo
11.2022 - 08.2024
Service Technician
Aquatech
11.2021 - 11.2022
High School Diploma -
South Point High
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