Summary
Overview
Work History
Education
Skills
Certification
Timeline
Bartender

Steve Smoke

Biloxi,MS

Summary

Adept at driving customer satisfaction and team efficiency, I leveraged strong multitasking and exceptional customer service skills at Treasure Bay Casino and Hotel to enhance guest experiences and streamline operations. My proactive approach and reliability, coupled with a commitment to cleanliness, significantly contributed to operational success and customer loyalty.

Overview

1
1
Certification

Work History

Bartender

Treasure Bay Casino and Hotel
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Locomotive Engineer

Watco
  • Moved controls such as throttles and air brakes to drive electric, diesel-electric, steam or gas-turbine-electric locomotives.
  • Maneuvered locomotives to transport freight or passengers between stations.
  • Examined locomotives to verify adequate fuel, sand, water and other supplies before each run.
  • Climbed on and off train cars to set or release hand brakes, couple and uncouple air hoses between rail cars and remove and replace broken knuckles.
  • Monitored gauges and meters to measure speed, amperage, battery charge and air pressure in brake lines and main reservoirs.
  • Strengthened communication between crew members through regular briefings and debriefings, fostering a collaborative work environment.
  • Developed strong relationships with customers, ensuring smooth coordination during loading and unloading operations at rail yards or sidings.
  • Inspected locomotives before and after runs.

Manager

Nevada Bobs Golf
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Managed and motivated employees to be productive and engaged in work.
  • Established team priorities, maintained schedules and monitored performance.
  • Accomplished multiple tasks within established timeframes.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Security Officer

Grand Casino and Treasure Bay
  • Examined doors, windows and gates to verify security.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Checked and verified photo identification prior to granting facility access.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Completed full building and grounds patrols to spot and investigate concerns.

Shipping and Receiving Clerk

McRae's
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.

Education

General Studies

Long Beach High
Long Beach, MS
1995

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude

Certification

Servsafe

Car

Leader of safety committee

Timeline

Bartender

Treasure Bay Casino and Hotel

Locomotive Engineer

Watco

Manager

Nevada Bobs Golf

Security Officer

Grand Casino and Treasure Bay

Shipping and Receiving Clerk

McRae's

General Studies

Long Beach High

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Steve Smoke