Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Thompson

Technical Sales / Field Service
Houston,TX

Summary

My career began with Lufkin Ind., Inc. in the machine shop and

promoted to Field Service Rep. and Repair Coordinator. I have extensive knowledge of gear manufacturing, quality, unit assembly, and

performance/operation. I grew in my understanding of compressors,

turbines (gas and steam), diesel/gas engines, pumps, etc. and how they operated with transmissions. I have an adept ability to manage both people and projects to attain the given parameters for mechanical and commercial goals. I am assertive in my management techniques of shop and employees - however, I have not forgotten the route taken and

positions held to attain the knowledge and skills. I have a great people

skills in all scenarios. I am internally inspired to achieve, and exceed,

given goals.

Overview

20
20
years of professional experience
4
4
years of post-secondary education

Work History

Service Manager

Woodlands Car Care
Spring, USA-TX
05.2017 - 01.2022

* Managed 18 bay auto service center with 10 employees

* Direct contact with customer pre- and post-repair/service

* Quality Assurance

* Procurement of parts/services

* Set pricing to assure proper margins

* Managed shop and tooling repairs



Technical Sales/Field Service Technician

David Brown Santasalo
Houston, USA-TX
10.2012 - 03.2014

* Meet with clients to discuss new and repair of various types of gear units

* Inspected failed/failing gear units at site - discuss options with clients

* Travelled to sites throughout US

* Direct repair of gear unit(s) at customer site(s)

* Review RFQs - prepare quotes

Technical Sales Rep.

Philadelphia Gear Corp.
Houston, USA-TX
06.2005 - 08.2012

* Inspected gear units at customer site(s) and discuss repair options

* Manage Territory - South Texas

* Attend Trade Shows

* Meet/Beat Annual Sales Budget

* Perform direction of gear repair/installation/operation at customer site

Operations Manager

McGuffy Industries
Houston, USA-TX
04.1999 - 07.2005

* Manage manufacturing operations

* Manage operational budgets to meet product margins

* Manage staff - 40+ employees

* Manage installation of equipment at customer site

* Manage industry standards and specifications

* Manage Quality Control/Assurance


Education

High School Diploma -

Lufkin High School
Lufkin, TX
09.1975 - 05.1978

Associate of Applied Science - Machine Technology

Angelina College
Lufkin, TX
09.1979 - 05.1981

Skills

Strategic business planning

undefined

Timeline

Service Manager

Woodlands Car Care
05.2017 - 01.2022

Technical Sales/Field Service Technician

David Brown Santasalo
10.2012 - 03.2014

Technical Sales Rep.

Philadelphia Gear Corp.
06.2005 - 08.2012

Operations Manager

McGuffy Industries
04.1999 - 07.2005

Associate of Applied Science - Machine Technology

Angelina College
09.1979 - 05.1981

High School Diploma -

Lufkin High School
09.1975 - 05.1978

Similar Profiles

CREATE PROFILE
Steve ThompsonTechnical Sales / Field Service