Steve Tippett
Dentistry/Hospitality
Dallas,TX
Summary
Dynamic Food and Beverage Manager with a proven track record at Aimbridge Hospitality, enhancing customer satisfaction through innovative menu development and effective team leadership. Skilled in cost control and operations oversight, I fostered a culture of excellence, resulting in improved service delivery and increased repeat business.
Overview
2026
2026
years of professional experience
Work History
Unemployed
N/A
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Food and Beverage Manager
Aimbridge Hospitality
04.2021 - 08.2024
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Developed staff training programs to enhance service skills and increase overall efficiency.
- Collaborated with chefs and kitchen staff to ensure high-quality food preparation and timely delivery to customers.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
- Maintained a clean, safe, and welcoming environment for patrons, adhering to strict health code regulations.
- Developed ongoing training initiative to improve beverage knowledge of serving employees.
- Managed bar and wait staff and directed hiring program.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Improved customer satisfaction by implementing innovative food and beverage menu options.
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Organized successful special events that contributed to increased sales figures.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Maintained compliance with industry standards regarding alcohol service guidelines by regularly updating staff training and certifications.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Fostered culture of excellence among staff, providing ongoing training and development opportunities that led to several internal promotions.
- Enhanced team morale and reduced turnover by implementing staff recognition program, acknowledging outstanding performance and dedication.
- Facilitated cross-training among staff members to ensure operational continuity and flexibility, improving overall team effectiveness.
- Developed and executed successful marketing campaign, introducing themed dining events that significantly boosted patronage during off-peak hours.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Director of Compliance
Next Century Dental, Implants And Orthodontics
1993 - 01.2021
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Prepared records and data for regular audits.
- Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls.
- Managed compliance efforts, reporting and audits.
- Delivered subject matter expertise for internal and external customers on compliance best practices and quality control.
- Formulated detailed recommendations based on audit findings to support annual planning and definition of goals.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Liaised with clients to identify and target inefficiencies in areas of risks and business controls, process gaps and workflow discrepancies.
- Consulted with clients on best practices and served as project manager for all process improvements and regulatory initiatives.
- Delivered and tracked program training for associates and supervisors to safeguard continuing business relationships.
- Managed company participation in food safety audits, and reviews by third parties, customers and regulatory agencies.
- Audited food safety practices to evaluate performance and deliver effectiveness of preventive controls.
- Advised division leaders of regulatory risks in business processed and provided recommendations for improvement.
- Reduced regulatory risks by conducting thorough due diligence on third-party vendors and partners.
- Streamlined incident reporting processes for more efficient tracking and resolution of potential violations.
- Coordinated responses to regulator inquiries or examinations, ensuring prompt attention to critical issues.
- Enhanced internal audit capabilities by creating comprehensive checklists and guidelines.
- Spearheaded training initiatives to improve staff understanding of relevant laws, regulations, and best practices.
- Developed risk mitigation strategies for effective regulatory compliance across the organization.
- Established a robust compliance framework, resulting in reduced instances of non-compliance issues.
Education
Certificate - Dentistry
American Trades Institute
Ft. Worth Tx06.1992
Skills
Food and beverage operations
Timeline
Unemployed
N/A
08.2024 - Current
Food and Beverage Manager
Aimbridge Hospitality
04.2021 - 08.2024
Director of Compliance
Next Century Dental, Implants And Orthodontics
1993 - 01.2021
Certificate - Dentistry
American Trades Institute