Steve Trujillo
Summary
Current sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Experience also in administrative support and contributing to smooth daily operations. Strong focus on teamwork and reliability, adapting to shifting priorities with ease. Proven organizational and communication skills. With a criminal justice background in college. I have an extensive knowledge of legal procedures and contributed to successful case resolutions. I intend to peruse this criminal justice path as my future career goal. With my experience with customer relations and communication, I attend to apply theses skills to my criminal justice career search.
Overview
9
9
years of professional experience
Work History
Street Team Member
Century 21
New York, NY
07.2025 - Current
- Provided exceptional customer service, enhancing overall shopping experience and customer satisfaction.
- Assisted in inventory management, ensuring accurate stock levels and timely restocking of merchandise.
- Collaborated with team members to implement promotional displays, driving sales and attracting customer interest.
- Temporary street team task engagement with customers and other guests to come in and checkout our store and show them what we have to offer through coupon distribution.
Intern/Ambassador
Friends of The High Line
New York, NY
02.2019 - 08.2023
- Collaborated with Manhattan's district 3's city council to promote participatory budgeting through public voting stations in district 3 neighborhoods.
- Promoting public events through social media to coordinate communications with the public and other youth organizations.
- Summer residencies with the Corporate Partnership Manager and High Line's Membership Coordinator.
- Collaborated with teaching artists as a teaching artist assistant to promote student engagement within a reuse art program.
- Teaching art and design classes after school with young middle schmoozers and elementary schooner's to teach environmental reuse art classes.
Visual Merchandiser
Forever 21
New York, NY
10.2021 - 04.2025
- Designed visually appealing merchandise displays to enhance customer engagement and drive sales.
- Collaborated with marketing teams to implement seasonal themes and promotions across retail spaces.
- Conducted regular audits of visual standards to ensure consistency and compliance with brand guidelines.
- Trained and mentored junior team members on best practices for visual merchandising techniques.
College Aid
City College of New York(BMCC)
New York, NY
02.2022 - 05.2023
- Administrative Assistant, providing clerical and administrative support in the college's admissions office.
- Assist with data entry, filing and document management through Microsoft Office. Maintained confidentiality and sensitive information.
- Schedule meetings and maintain the school board calendar through finalizing announcements by email preparations. Respond to phone calls and email inquiries.
Receptionist
Sacred Heart of Jesus Church
New York, NY
06.2017 - 11.2019
- Greet and welcome visitors. Managed visitor check-ins/check-outs flow, collected visitor information during private events and gatherings.
- Managed sending and receiving of all mailing, orders, invitations, and flower orders. Received and forwarded phone calls and messages.
- Scheduled meetings and appointments for priests and staff and setting up daily agendas on the churches bulletin board.
- Managed financial offering collections at the end of mass time and maintained financial payment updates and other financial services.
Education
Degree/Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice
New York, NY05.2024
High School Diploma - undefined
Quest to Learn High
New York, NY06.2020
Skills
- Languages-Java and Python
- Microsoft proficiency- Excel, Word, PowerPoint, Office
- Adobe Photoshop
- Education/Teaching Assistant
- Student/Child Engagement
- Data Analysis
- Administrative Management and Support
- Multi-tasking strength
- Exceptional customer service
- Relationship building
- Sales expertise
Awards
Dean's List, 2020-2024, Awarded for maintaining a GPA above a 3.5, Latins Honor/ Cum Laude, 2024, GPA above 3.5-3.69., National Honors Society (High School), 2019-2020, Maintaining a good academic record throughout the school year.
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Street Team Member
Century 21
07.2025 - Current
College Aid
City College of New York(BMCC)
02.2022 - 05.2023
Visual Merchandiser
Forever 21
10.2021 - 04.2025
Intern/Ambassador
Friends of The High Line
02.2019 - 08.2023
Receptionist
Sacred Heart of Jesus Church
06.2017 - 11.2019
High School Diploma - undefined
Quest to Learn High
Degree/Bachelor of Science - Criminal Justice
John Jay College of Criminal Justice