
Dynamic professional with extensive experience in customer service and team leadership, notably at HomeSense. Proven ability to enhance customer satisfaction through effective problem-solving and attention to detail. Skilled in multitasking and data entry, consistently optimizing operations and driving sales performance in fast-paced environments.
Oversaw departmental operations for lamps, chandeliers, wall art, and mirrors to enhance customer experience. Supervised cashier activities during peak hours to maintain service efficiency. Collaborated with multiple departments to address operational needs effectively.
Facilitated daily living activities and emotional support for mother during her final days.
Multitasking and organization
Customer service
Data entry
Decision-making
Attention to detail
Customer service management
Handling complaints
Team leadership
Conflict resolution
Problem-solving