Stephen Davenport
Phoenix,Maryland
Summary
Results-driven CPG merchandiser with expertise in representing top food and beverage brands such as Mondelēz International and Dietz & Watson. Proficient in retail execution, product ordering, inventory management, and promotional displays. Demonstrated success in enhancing on-shelf availability and brand visibility while fostering strong relationships with store management and sales teams in competitive retail settings.
Overview
13
13
years of professional experience
Work History
Merchandiser
Mondelēz International
Cockeysville, Maryland
07.2026 - Current
- Enhanced product visibility and promotional execution by partnering with store employees and sales representatives.
- Managed product orders via iPad system to ensure optimal shelf and display inventory.
- Conducted stock rotation and merchandising for Nabisco brands, including Oreo and Ritz, per company standards.
- Developed and maintained promotional displays for seasonal campaigns and new product launches.
- Executed plans negotiated with sales representatives and store management, promptly addressing inventory issues.
- Completed scheduled store visits efficiently while documenting display execution through photographs.
- Represented Mondelēz professionally, fostering strong relationships with store personnel.
Merchandiser
McCormick & Co
Baltimore, Md
04.2024 - Current
- Drove sales growth by nurturing relationships with retail supermarket accounts in my territory, successfully boosting Gourmet Garden product visibility and resulting in a 15% increase in total sales.
- Boosted Produce Department sales by 25% through innovative merchandising and targeted promotional strategies, enhancing customer engagement.
- Proactively tackled out-of-stock issues by recommending targeted orders and managing inventory for a large product range, resulting in a 15% reduction in stockouts.
- Optimized product freshness and rotation processes, achieving a 20% reduction in out-of-code inventory while enhancing overall stock turnover rates.
- Informed store teams about product features and benefits while enhancing merchandising practices, resulting in a noticeable boost in sales and team confidence.
- Enhanced brand visibility and increased sales by 25% through targeted outreach to top-tier produce accounts, ensuring exceptional support.
Sales Merchandiser
Dietz and Watson
Baltimore, Maryland
10.2021 - 01.2024
- Achieved 100% coverage of 50 stores in the designated territory, enhancing overall market reach.
- Enhanced visual merchandising by creating plan-o-grams that increased product visibility, driving a 15% increase in sales.
- Cultivated strong relationships with deli managers and customers, boosting customer satisfaction ratings by 15% through exceptional service.
- Optimized product stocking and rotation on the sales floor and in coolers, increasing inventory turnover by 20%.
- Conducted weekly store visits to identify and resolve shortages, equipment malfunctions, and ordering discrepancies, enhancing inventory management by 15%.
- Collaborated with sales and purchasing teams to resolve customer concerns, improving customer satisfaction by 30%.
Merchandiser Coordinator
Bang Energy Drink
Baltimore, Maryland
03.2019 - 06.2020
- Secured prime product placements that boosted Bang Energy Drink sales by 20% within six months.
- Fostered strong relationships with store management and customers, boosting service ratings by 25%.
- Achieved 15% growth in sales by optimizing product distribution and display in key accounts.
- Executed plan-o-gram compliance checks, enhancing inventory accuracy by 15% while ensuring product freshness.
Compliance Manager and A/R Rep
Lanterna Distributors
Baltimore, Md.
09.2017 - 02.2019
- Efficiently processed over 100 TTB Treasury permits for imported wines, coordinating with freight companies to ensure timely product delivery.
- Established rapport with over 50 customers to resolve outstanding balances, achieving a 75% payment recovery through targeted phone and in-store outreach.
Financial Administrator/ Literary Consultant
Swag Dog Apparel
Baltimore, Md.
03.2016 - 10.2017
- Streamlined purchasing process, finalizing 150+ product orders monthly to meet diverse customer demand, boosting satisfaction by 20%.
- Analyzed purchase and sales trends, optimizing profit margins and boosting ownership profitability by 15%.
Authorizer/Initiator
PBWIC Asset Transfer Group, Morgan Stanley
Baltimore, Md.
04.2013 - 03.2016
- Oversaw the approval of over $2 million in client asset transfers to external custodians and within Morgan Stanley's MSBPNA accounts.
- Developed effective transfer strategies for managing over $10M in securities and cash, aligning with CSR instructions.
- Mentored team members to swiftly resolve daily challenges, boosting client satisfaction ratings by 15%.
- Collaborated daily with MS Business Group to align investment strategies, achieving a 15% increase in compliance success.
Education
Professional Cooking and Management Training - Culinary Arts
Baltimore International Culinary College
Baltimore, MDGeneral Studies - General Studies
Anne Arundel Community College
Glen Burnie, MDSkills
- ServSafe Certified
- Plan-O-Gram Implementation
- Visual Merchandising
- Cost Analysis
- Sales Techniques
- Display Signage
- Inventory Management
- Product Placement
- Planogram Development
- Customer relationship management
Timeline
Merchandiser
Mondelēz International
07.2026 - Current
Merchandiser
McCormick & Co
04.2024 - Current
Sales Merchandiser
Dietz and Watson
10.2021 - 01.2024
Merchandiser Coordinator
Bang Energy Drink
03.2019 - 06.2020
Compliance Manager and A/R Rep
Lanterna Distributors
09.2017 - 02.2019
Financial Administrator/ Literary Consultant
Swag Dog Apparel
03.2016 - 10.2017
Authorizer/Initiator
PBWIC Asset Transfer Group, Morgan Stanley
04.2013 - 03.2016
Professional Cooking and Management Training - Culinary Arts
Baltimore International Culinary College
General Studies - General Studies
Anne Arundel Community College