Steve Hyunseok Lim
Chino Hills,CA
Summary
Motivational golf instructor dedicated to promoting self-confidence and basic game knowledge in a fun, safe environment. Results-driven coach committed to building focused, high-achieving through goal-oriented training. Friendly and patient professional with 4 years of instruction experience, performing private and group lessons to improve client's game performance. Well-recognized for his achievement in golf, now committed to teaching and coaching all aspects of the game, including strategy, rules, etiquette, and techniques. He is also skilled at organizing and managing tournaments for the members and guests. Even as a golf instructor, he is passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
14
14
years of professional experience
Work History
Private Golf Instructor
Self-employeed
01.2020 - Current
- Improved student's golf skills by utilizing personalized instruction techniques and tailored lesson plans.
- Increased client retention through excellent customer service, clear communication, and consistent progress updates.
- Enhanced students' understanding of golf fundamentals with engaging and interactive teaching methods.
- Evaluated student performance and provided constructive feedback to help them achieve their goals.
- Certified TPI level 1 and 2 on a path for Junior, currently working on level 3
- Dr. Kwon levels 1 and 2, CJH Putting Certification, Foresight PEAK levels 1 and 2, and Trackman levels 1 and 2
- Mutually working with Callaway Golf, Decade Golf, RypStick, Sportsboxai, and V1 to help clients play better golf.
- Coached 5 students who received athletic scholarships to NCAA D1 colleges
- Provided education and guidance to parents on the path to college and the next level
- Winner of 2022 All-Army and Armed Forces Championship in Fort Belvoir, VA
- Volunteered to host a golf tournament in the Army community and efficiently ran the Army Commander’s Cup in Hawaii.
91B Wheeled Vehicle Mechanic
US Army
01.2018 - 08.2023
- The rank of Staff Sergeant is from Feb 2023 to August 2023. Created weekly and monthly reports and equipment status reports to the command team as a senior mechanic
- The rank of Sergeant is from August 2021 to February 2023. Managed 42 personnel, including monthly training calendar and weekly and daily tasks. Scheduled and performed maintenance services on 198 pieces of equipment using the software SAP WinGui, maintained readiness above 95%
- The rank of Specialist from Jan 2018 to 2021, troubleshooted and maintained 198 pieces of equipment in the motor pool.
- Improved vehicle functionality by diagnosing, repairing, and maintaining wheeled vehicles and their associated systems.
- Controlled high-cost motor pool maintenance equipment, handled calibrations to the specifications, and kept readiness above 98.1% without delinquency
- Performed quality assurance and quality control of equipment at the unit’s disposal
- Enhanced fleet readiness by performing preventative maintenance checks and services on various types of military vehicles
Insurance Specialist
Syncis
09.2016 - 12.2017
- Provided services and details for clients to make proper financial decisions by understanding fundamental economic principles in comprehensible language
- Streamlined policy management by regularly updating client information and tracking policy changes
- Performed extensive data and segmentation analyses for clients to quickly identify numbers to help the client make decisions and new strategies to protect the asset
- Arranged team training sessions and scheduled new prospect’s meeting
- Strengthened client relationships through consistent follow-ups, ensuring timely renewals and retention
- Contributed to team performance by sharing industry knowledge and assisting colleagues in complex cases
Head Waiter
Yangmani Korean BBQ
05.2015 - 12.2017
- Head waiter with 2+ years of expertise in a very fast-paced Korean restaurant, achieved top new Korean BBQ restaurant by the Eaters
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs
- Managed 30 cooks and waitstaff schedules and roles during work hours
- Handled vendor meetings, restaurant inventories, and hiring interviews
- Checked proper quality foods were offered to the customers from the kitchen and managed to keep errors less than 10% daily
- Ensured and upheld the restaurant cleanliness standard and received a minimum 90 (Grade A) score by LA County Health Inspection
- Increased restaurant efficiency by effectively managing and delegating tasks to the wait staff
- Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews
Pro Shop Attendant
Lakewood Country Club
07.2014 - 06.2015
- Enhanced customer satisfaction by providing attentive service and addressing inquiries promptly
- Increased Pro Shop sales through effective merchandising strategies and engaging product demonstrations
- Maintained an organized and visually appealing store environment, contributing to a positive customer experience
- Assisted in inventory management, ensuring accurate tracking of products and timely restocking of items
Cart Barn Attendant
Lakewood Country Club
07.2014 - 06.2015
- Contributed to increased course revenue by effectively managing rental inventory and ensuring timely return of carts
- Supported tournament operations, contributing to successful events through prompt delivery and collection of golf carts
- Streamlined cart management processes, reducing wait times for players and increasing overall efficiency
- Assisted in the training and guidance of new cart barn staff members, fostering a team-oriented work environment
- Collaborated with the wedding team, pro shop, and special event staff to enhance guest experience
- Clean-picked and washed range balls
- Power washed and detailed three carts per shift
Professional Tour Golfer
Asian Tour, One Asian Tour, Web.com Tour
05.2012 - 12.2014
- Winner of 2012 California State Open
- Winner of 2012 Long Beach Open
- Member of Asian tour 2013-2015
- Member of OneAsia tour 2013-2014
- Final Stage player of PGA Tour Q-school 2012.
Cashier Team Lead
USC Bookstore
07.2010 - 05.2012
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries
- Streamlined cashier operations for improved productivity and reduced wait times
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention
Education
Bachelor of Science - Economics Finance
University of Southern California
Los Angeles, CA05.2012
Skills
- Bilingual Korean and English
- Competed in professional golf, exceptionally experienced in golf performance tracking, client relationship building, group instruction, club fitting knowledge, golf course management, mental game coaching, junior golf coaching, goal setting assistance, goal-specific nutrition, and injury prevention
- Proficient in software SAP
- Proficient in Microsoft Suite (Excel, Outlook, PowerPoint, and Word)
- Certified Six Sigma yellow, green, and black belt
Timeline
Private Golf Instructor
Self-employeed
01.2020 - Current
91B Wheeled Vehicle Mechanic
US Army
01.2018 - 08.2023
Insurance Specialist
Syncis
09.2016 - 12.2017
Head Waiter
Yangmani Korean BBQ
05.2015 - 12.2017
Cart Barn Attendant
Lakewood Country Club
07.2014 - 06.2015
Pro Shop Attendant
Lakewood Country Club
07.2014 - 06.2015
Professional Tour Golfer
Asian Tour, One Asian Tour, Web.com Tour
05.2012 - 12.2014
Cashier Team Lead
USC Bookstore
07.2010 - 05.2012
Bachelor of Science - Economics Finance
University of Southern California
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