Summary
Overview
Work History
Education
Skills
Awards
Extracurricular Activities
Languages
Timeline
Generic

Stevel Allison

The Bronx,NY

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

6
6
years of professional experience

Work History

School Bus Driver

First Student Transportation
The Bronx, NY
12.2023 - Current
  • Ensured safety of students by following all traffic laws and regulations.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Followed all safety protocols when transporting students with special needs or disabilities.
  • Used navigation equipment and two-way radio while remaining focused on safety.

Assistant Store Supervisor

Katzman Produce
The Bronx, NY
04.2022 - 11.2023
  • Safely operated the forklift and electric pallet jack to transport heavy merchandise
  • Prepared orders for shipment to various supermarkets/business across NYC
  • Unloaded Trucks with pallets and examined them for any quality defects
  • Trained, managed and motivated employees to promote professional skill development.
  • Worked Alongside my supervisor in the receiving department where we receive all our merchandise
  • Coordinated restocks to keep retail displays organized and full for customers.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.

Membership Customer Service Representative

Bjs Wholesales Club
Nyack, NY
11.2022 - 02.2023
  • Answered incoming customer calls regarding membership questions and concerns.
  • Processed new member applications and maintained accurate records of existing memberships.
  • Conducted outreach activities to inform potential customers about membership opportunities.
  • Performed additional administrative tasks such as filing paperwork or entering data into databases.
  • Participated in team meetings and provided suggestions for improving customer service operations.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.

Cashier

KFC
The Bronx, NY
07.2021 - 07.2022
  • Prepared and packaged food.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

AV Technician Intern

Theodore Young Community Center
White Plains, NY
01.2020 - 12.2020
  • Assisted Customer/Students with technical support inquiries, troubleshooting hardware and software issues.
  • Developed customer service skills to effectively communicate with clients over the phone , In person and through email.
  • Provided assistance in setting up new computers, printers, and other IT-related equipment.
  • Delivered remote assistance for technical issues using screen sharing, mouse and keyboard control and other tools.
  • Diagnosed technical problems related to AV equipment malfunctions and took corrective action accordingly.

Sales Associate

Marshalls & HomeGoods
The Bronx, NY
01.2019 - 11.2019
  • Greeted customers and provided exceptional customer service.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted in processing and replenishing merchandise and monitoring floor stock
  • Provided cash register operations and handled customer payments.
  • Ensured the cleanliness and tidiness of the store.
  • Addressed customer complaints in a professional manner.

Receptionist Intern

Greenburgh Health Center
White Plains, NY
06.2018 - 09.2018
  • Managed the reception area, including keeping it clean and organized.
  • Provided customer service support to internal staff and external customers.
  • Maintained records of patient visits in an accurate manner.
  • Updated visitor logbook with relevant information on daily basis.
  • Answered and directed incoming calls using multi-line telephone system.
  • Sorted incoming mail and directed to correct personnel each day.
  • Scheduled appointments and maintained and updated appointment calendars.

Education

High School Diploma -

Pelham Lab High School
The Bronx, NY
06-2020

Some College (No Degree) -

CUNY Lehman College
The Bronx, NY

Skills

  • Proficient in completing work
  • Executing difficult tasks
  • Public speaking
  • Excellent sales and customer service skills
  • Operational knowledge of merchandising and store operations
  • Ability to communicate effectively with customers, peers and management
  • Ability to work with team in a learning environment
  • Proficiency with numbers and strong basic math skills
  • Good visual ability to detect quality defects
  • Dependable with a Can Do attitude and strong work ethic
  • Proficient in using a computer and able to use various computer applications
  • Staff Supervision
  • Inventory Management
  • Google Drive
  • Networking
  • Computer Skills
  • Google Docs

Awards

  • Honor Roll, 2016
  • Honor Roll, 2017
  • Honor Roll, 2018
  • Honor Roll, 2019

Extracurricular Activities

  • Football, 2016-2017
  • Track, 2016-2017
  • Barber Shop Club, 2019-2020

Languages

English
Native/ Bilingual

Timeline

School Bus Driver

First Student Transportation
12.2023 - Current

Membership Customer Service Representative

Bjs Wholesales Club
11.2022 - 02.2023

Assistant Store Supervisor

Katzman Produce
04.2022 - 11.2023

Cashier

KFC
07.2021 - 07.2022

AV Technician Intern

Theodore Young Community Center
01.2020 - 12.2020

Sales Associate

Marshalls & HomeGoods
01.2019 - 11.2019

Receptionist Intern

Greenburgh Health Center
06.2018 - 09.2018

High School Diploma -

Pelham Lab High School

Some College (No Degree) -

CUNY Lehman College

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Stevel Allison