Steven Abbott
Rye,NY
Summary
Proven leader and effective communicator, adept at staff supervision and emergency response. At Rye Golf Club, enhanced safety and customer satisfaction by refining lifeguard performance and resolving conflicts efficiently. At CJ's bar, was skilled in critical thinking and multitasking, ensuring public safety and controlling large and sometimes violent crowds.
Overview
4
4
years of professional experience
Work History
Head Lifeguard
Rye Golf Club
2024.05 - Current
- Ensured that all lifeguards were performing duties adequately to ensure a safe environment
- Correcting any and all mistakes made by lifeguards while sitting on the chair or performing another task.
- Communicating any issue with patrons in a calm manor to create maximum enjoyment for them.
- Supervising all pool and aquatic facilities as well as lifeguards watching and monitoring the pool.
Lifeguard
Rye Golf Club
2020.07 - 2023.08
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Bar Back
CJ's Bar
2024.04 - Current
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and snacks.
- Assisted with inventory management, ensuring proper stock levels of liquor, beer, wine, garnishes, and other bar supplies.
Bouncer
CJ's Bar
2024.04 - Current
- Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
- Checked IDs and closely examined patrons' faces to verify age.
- Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
- Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.
Education
BBA - Marketing
Miami University
Oxford, OH05.2026
High School Diploma -
Rye High School
Rye, NY06.2022
Skills
- Customer Service
- Team Management
- Staff Supervision
- Emergency Response
- Group and individual instruction
- Conflict Resolution
- Public Safety
- Decision-Making
- Teamwork and Collaboration
- Critical Thinking
- Crowd Control
- Efficient multitasking
Languages
Spanish
Limited Working
Timeline
Head Lifeguard
Rye Golf Club
2024.05 - Current
Bar Back
CJ's Bar
2024.04 - Current
Bouncer
CJ's Bar
2024.04 - Current
Lifeguard
Rye Golf Club
2020.07 - 2023.08
BBA - Marketing
Miami University
High School Diploma -
Rye High School
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