Steven Abruzzise
Emporia,KS
Summary
Ambitious and experienced leader with over 10 years of proven retail management and leadership. Hard working, honest and dependable. Excellent interpersonal and customer service skills. Dedicated and passionate professional.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Aldi
03.2023 - 06.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Developed strong working relationships with staff, fostering a positive work environment.
Senior Sales Associate
Cox Communications
07.2017 - 04.2022
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Trained, coached, and mentored new sales associates for maximum performance.
- Analyzed sales performance data to identify areas of opportunity and develop targeted strategies for improvement.
- Cultivated a positive work environment that fostered collaboration among team members while also encouraging individual achievement goals.
Overnight Supervisor
The Christmas Tree Shops
01.2013 - 04.2015
- Oversaw and participated in night crew activities to maximize sales, earnings and customer satisfaction.
- Enhanced employee performance through regular coaching, training, and constructive feedback sessions.
- Implemented company loss prevention and security policies during after hours and encouraged employees to adhere to safety policies and procedures to reduce threats.
- Scheduled staff, planned budget and revised schedule to meet business needs and minimize cost.
Store Manager
Town Fair Tire
07.2002 - 09.2011
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Responsible for hiring, training and mentoring new staff members.
Education
Diploma -
St. Peter Marian High School
Worcester, MAAccounting And Business Management
Quinebaug Valley Community College
Danielson, CTSkills
- Team motivation
- Staff Training and Development
- Staff Management
- Retail Operations Management
- Sales Growth
- Money Handling
Timeline
Assistant Manager
Aldi
03.2023 - 06.2024
Senior Sales Associate
Cox Communications
07.2017 - 04.2022
Overnight Supervisor
The Christmas Tree Shops
01.2013 - 04.2015
Store Manager
Town Fair Tire
07.2002 - 09.2011
Diploma -
St. Peter Marian High School
Accounting And Business Management
Quinebaug Valley Community College
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