Leah Aguirre
Normangee,TX
Summary
Friendly and engaging with proficient verbal and written communication skills. Extremely organized, great attention to detail and a quick learner with an ability to interpret and adapt to policies and procedures. Experienced in fast-paced work environments with multiple tasks and responsibilities, with numerous years of experience in customer service and administrative assistant work. Strong work ethic with a determination to accurately complete multiple tasks in a timely manner. Maintaining professionalism while communicating with customers, staff and management is always a top priority.
Overview
7
7
years of professional experience
Work History
Account Representative
Pay4Freight
01.2022 - 05.2023
- Work remotely
- Manage/Represent an average of 70 clients
- Process and verify client documentation daily
- Receive and transfer inbound calls
- Intake messages and forward accordingly
- Process and decode invoices for payment
- Review statements
- Handle all disputes
- Monitor accounts in collections
- Set up account profiles for clients
- Create and submit AR invoices daily
- Attend and conduct group meetings
- Communicate with employees, vendors and customers via phone and email
Administrative Assistant
Team 3 Rentals And Service
11.2018 - 10.2021
- Receive and transfer incoming calls
- Intake messages and forward accordingly
- Personal assistant to two LLC members
- Create customer accounts daily
- File and maintain records and other necessary documentation
- Oversee incoming and outgoing mail
- Travel and run errands as needed
- Process and decode invoices for payment
- Receive and review vendor statements
- Verify rate sheets and quotes for AR
- Create and submit AR invoices
- Process payments via credit card, ACH and check
- Cash handling
- Reconcile bank statements
- Oversee all insurance policies
- Record keeping for all assets
- Process title transfers for all sales and purchases
- Maintain office supplies
- Conduct safety meetings
- Purchase permits as needed
Handle All DOT Compliance
Hildebrandt Services, LLC
07.2016 - 05.2018
- Responsible for all DOT compliance
- Manage all DOT related accounts and permits
- Title processing and yearly registration on vehicles
- Process tickets for AP
- Multi-line phone system
- Processed W-2's and collected tax related documents for CPA
- Reconciled bank statements
- Oversee incoming and outgoing mail
- Maintain office supplies
- Processed 1099K's
Education
High School Diploma -
Normangee ISD
Normangee05.2011
Skills
- Strong experience with multiple accounting systems
- Strong customer service skills
- Customer Relationship Management
- Verbal and written communication
- Organization skills
- Time Management
- Multi-line telephone operation
- Administrative support
- Basic accounting
- Billing and Invoicing
- Records Maintenance
References
- Ashley Garcia, 979-571-0671
- Gladis Gonzalez, 773-633-1375
- Lahudyne Candelaro, 281-771-7345
Timeline
Account Representative
Pay4Freight
01.2022 - 05.2023
Administrative Assistant
Team 3 Rentals And Service
11.2018 - 10.2021
Handle All DOT Compliance
Hildebrandt Services, LLC
07.2016 - 05.2018
High School Diploma -
Normangee ISD