Steven Alva
Auburn,WA
Summary
Dedicated worker skilled in prioritization and multitasking in fast-paced environments. Proven team player who consistently achieves personal and business goals. Recognized for effectively managing customer support and demonstrating high adaptability.
Overview
5
5
years of professional experience
Work History
Hardwood Floor Specialist
Di Alva Custom Flooring LLC
Auburn, WA
11.2022 - 07.2024
- Implemented installation of hardwood flooring in adherence to manufacturer's specifications through the use of a variety of tools, such as nail guns and saws.
- Removed old carpets or tile prior to the installation of new hardwood flooring surfaces.
- Repaired damaged wood floors by replacing boards or filling in cracks with putty.
- Communicated effectively with clients throughout each phase of the project.
- Performed routine maintenance tasks such as buffering, waxing and recoating of finished floors.
- Provided customer service through answering questions about products and installation techniques.
- Cleaned and maintained existing hardwood floor surfaces to maintain their beauty.
- Finished hardwood floors by sanding, staining, sealing, and polishing them.
Front End Lead
Walmart Inc
Auburn, WA
06.2021 - 10.2022
- To manage and file the finances for the day in a timed and orderly fashion
- Direct associates to theirs proper work stations
- Helped customers at the Service Desk and Money Center whenever associates were unable too
- Check in and drop the register tills at the end of the day
- Finalize and record lottery winnings at the end of the night
- Go above and beyond for any customer that needed help.
Self Checkout Host
Walmart Inc
Auburn, WA
01.2020 - 06.2021
- Provided prompt assistance to customers in a time-sensitive manner
- Provided friendly and professional greetings to customers entering my assigned area
- Provided bilingual customer assistance as needed.
- Assisted customers with returns and product issues to the best of our knowledge
- Provided support to customers in the Money Center, aiding in cash check processing and facilitating global money transfers.
Education
High School -
Taft Charter High School
Woodland Hills, CA06.2018
Skills
- Good Communications Skills
- Highly Adaptable
- Cool and Confident
- Computer Literate
- Bilingual
- Multitasker
- Friendly and Welcoming
- Customer Service
- Leadership and Management
- Transferable Skills
- Customer Consultation
Timeline
Hardwood Floor Specialist
Di Alva Custom Flooring LLC
11.2022 - 07.2024
Front End Lead
Walmart Inc
06.2021 - 10.2022
Self Checkout Host
Walmart Inc
01.2020 - 06.2021
High School -
Taft Charter High School
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