Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Steven Alviso

Salt Lake City

Summary

Dedicated Auto Mechanic with experience at Grease Monkey, skilled in advanced diagnostics and proficient in engine component replacement. Recognized for enhancing customer satisfaction through clear communication and efficient service. Utah State Automotive Emissions Certified, I excel in teamwork and problem-solving, consistently improving shop efficiency and repair turnaround times.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Auto Mechanic

Grease Monkey
05.2012 - 08.2025
  • Assisted in performing routine vehicle maintenance and inspections.
  • Learned to operate diagnostic equipment for troubleshooting issues.
  • Gained proficiency in using hand tools and power tools safely.
  • Supported senior mechanics with repairs and part replacements.
  • Maintained clean and organized workspaces to enhance safety.
  • Collaborated with team members to improve service efficiency.
  • Documented repair processes and results for record-keeping purposes.
  • Adapted quickly to new procedures and technologies in the shop.
  • Improved vehicle performance by diagnosing and repairing a wide range of automotive issues.
  • Repaired engine failures and mechanical and electrical systems malfunctions and replaced parts and components to maintain vehicle functional condition.
  • Maintained a safe working environment by adhering to safety procedures and proper use of tools and equipment.
  • Maintained vehicle records by recording service and repairs.
  • Collaborated with team members to complete complex repairs, ensuring optimal vehicle functionality.
  • Maintained detailed records of each repair performed, facilitating warranty claims processing when needed.
  • Built strong relationships with customers through clear communication of repair needs and expected completion times.
  • Enhanced customer satisfaction by providing timely and accurate repair services for various makes and models.
  • Performed routine maintenance and repair of vehicles, trailers and other motorized and educational program equipment.
  • Ensured customer trust by transparently discussing potential complications that may arise during the course of repairs.
  • Increased shop efficiency with thorough preventative maintenance inspections and appropriate recommendations.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Followed operating instructions, troubleshot breakdowns and maintained supplies to keep shop equipment operating .
  • Complied with state vehicle requirements by testing engine, safety, and combustion control standards.
  • Optimized workflow by effectively prioritizing daily tasks according to urgency and complexity.
  • Reduced downtime for customers by completing most repair tasks within specified time estimates.
  • Exceeded quality standards by diligently inspecting completed repairs to ensure long-lasting results.
  • Assisted less experienced mechanics in troubleshooting difficult problems, fostering teamwork across the shop floor.
  • Updated job knowledge by participating in educational opportunities and reading technical publications.
  • Contributed to positive online reviews through exceptional customer service, from initial consultation to final follow-up after repairs were completed.
  • Utilized advanced diagnostic equipment to quickly identify issues, resulting in faster repair turnaround times for customers.
  • Examined components and general state of vehicle engine to diagnose issues accurately.
  • Contained costs by using warranty and evaluating service and parts options.
  • Assisted in increasing shop revenue with upselling recommended services based on vehicle condition or manufacturer guidelines.
  • Streamlined repair processes by maintaining an organized workspace and accurately tracking parts inventory.
  • Purchased parts and supplies to manage inventorying stock.

Education

General Studies

Salt Lake Community College
Salt Lake City, UT

Skills

    Utah State Automotive Emissions Certified

    Alignment Specialist

    Brakes Specialist

    General Engine components replacement

Certification

Utah State Certified Emissions Testing

ASE certified

Timeline

Auto Mechanic

Grease Monkey
05.2012 - 08.2025

General Studies

Salt Lake Community College