Steven Anderson
Account Manager
Manor,TX
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
9
9
years of professional experience
Work History
Sr. Account Manager
Boundless Network
Austin , TX
2019.01 - Current
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Handled high-profile accounts worth up to $3.5 million while overseeing team of 6 employees.
- Effectively managed 2 high profile accounts (Coinbase & Slack) concurrently to increase company revenue 383%.
- Delivered procurement impact savings in accordance with Marketing objectives.
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts.
General Manager
LA Fitness
Austin , TX
2017.01 - 2018.09
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Exceeded regional annual sales target by 70%.
Resort Manager
Murrieta Hot Springs Conference Center
Murrieta , CA
2013.03 - 2016.10
- Managed 47 acre resort, 8 departments and 500 employees.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Booked large groups for weddings, seminars, conferences and other events, providing best available room rates.
- created full itinerary (lodging, meals, activities, and conference rooms) for each group
Education
Associate of Science - Respiratory Therapy
Concorde Career College
Garden Grove, CA05.2012
No Degree - Sales And Marketing Education
Chapman University
Orange, CASkills
- Promotional Campaigns
- Campaign Optimization
- Competitive Benchmarking
- Revenue Growth
- CRM Software
- Customer Service
- Teamwork and Collaboration
- Excellent Negotiation Skills
- Account Management
- Consultative Selling Techniques
Accomplishments
- Rookie of the Year 2021
- Achievement Award 383% sales increase from 2020 to 2021
- Key to Club B - Recognizing those who achieve $400k Gross profit Sales
Timeline
Sr. Account Manager
Boundless Network
2019.01 - Current
General Manager
LA Fitness
2017.01 - 2018.09
Resort Manager
Murrieta Hot Springs Conference Center
2013.03 - 2016.10
Associate of Science - Respiratory Therapy
Concorde Career College
No Degree - Sales And Marketing Education
Chapman University
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