Steven Arnold
Madison,AL
Summary
Computer Information Systems graduate experienced in power tool operation and troubleshooting hardware and software systems. Delivered efficient task completion across various settings through manual labor and equipment operation while maintaining an organized workspace. Committed to safety and adaptability, ready to contribute to team success.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Integration Technician
XPL Offsite
Decatur, AL
11.2025 - Current
- Facilitated the installation of MC cable to adhere to design specifications and ensure optimal functionality.
- Performed MC cable termination, establishing correct connections to maintain system integrity and efficiency.
- Resolved rework issues and corrected installation problems to maintain quality standards.
- Inspected completed work to make sure it met quality standards.
- Led team of 10 in daily task assignments, ensuring efficient workflow and project adherence.
- Planned and laid out work according to blueprints and job requirements, facilitating timely project completion.
- Read blueprints to understand electrical layouts and installation requirements.
- Installed strut to support electrical equipment and cable.
Tier 1 Help Desk Technician
NRTC
Huntsville, AL
07.2025 - 11.2026
- Restored customer services by diagnosing and resolving technical issues.
- Troubleshot internet, phone, and equipment issues.
- Verified equipment and network
- connections to ensure functionality.
- Assisted Tier 1 technicians in resolving complex cases.
- Collaborated with network and field teams to resolve technical issues.
- Documented issues and solutions.
- Escalated problems to senior technicians.
- Used Ticketing systems
Automotive Technician
Walmart Supercenter
Madison, AL
03.2024 - 09.2024
- Conducted thorough brake inspections to ensure optimal vehicle safety.
- Performed fluid checks to maintain vehicle performance and reliability.
- Executed tire rotations to promote even tire wear and extend tire lifespan.
- Executed oil changes to ensure vehicles operate efficiently.
- Configured tire pressure monitoring systems to enhance vehicle performance and safety.
- Complied with safety protocols to reduce workplace hazards.
- Achieved production benchmarks through consistent performance.
Inbound Team Member
Target Corporation
Huntsville, AL
04.2022 - 01.2023
- Collaborated with team to unload and sort incoming freight and packages, ensuring timely availability of products on the sales floor.
- Inbound receiving for Target, both at a retail location and at the main distribution center.
- Assisted customers by providing accurate information on item locations, enhancing their shopping experience.
Education
BBA - Applied Management
Athens State University
Athens, AL 08.2026 - 10.2026
Associate of Applied Science - Computer Information Systems
J F Drake State Community and Technical College
Huntsville, ALHigh School -
East Limestone High School
Athens, ALSkills
- Electrical termination
- Blueprint reading
- Installation processes
- Networking troubleshooting
- Technical support
- Remote technical support
- Desktop computer repair
- Smartphone troubleshooting
- Mobile device support
- Windows
- Email support
- Printer (troubleshooting support)
- Ticket resolution
- Workflow optimization
- Project coordination
- Mechanical knowledge
- Materials handling
- Equipment troubleshooting
- Materials handling equipment
- Pallet jack
- Hand tools
- Saws
- Time management
- Task prioritization
- Attention to detail
- Communication skills
- Interpersonal skills
- Team management
- Workplace safety compliance
- Manufacturing facility
- Microsoft Office
- Saws
- Software installation
- Blueprint reading
- Team management
- Hand tools
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Driver's License
May 2022 to April 2026
Languages
- English
- Native
Timeline
BBA - Applied Management
Athens State University
08.2026 - 10.2026
Integration Technician
XPL Offsite
11.2025 - Current
Tier 1 Help Desk Technician
NRTC
07.2025 - 11.2026
Automotive Technician
Walmart Supercenter
03.2024 - 09.2024
Inbound Team Member
Target Corporation
04.2022 - 01.2023
Associate of Applied Science - Computer Information Systems
J F Drake State Community and Technical College
High School -
East Limestone High School