Steven Asencio
Miami
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Founder & Manager
CeRium eSports
Miami
03.2024 - Current
- Managed daily operations of professional esports team activities.
- Oversaw player recruitment process, evaluating skills and team fit.
- Recruited new players, coaches, and other personnel as needed.
- Analyzed game data from previous matches to identify areas of improvement.
- Attended industry events such as conferences or seminars.
- Resolved conflicts between players or staff members when necessary.
- Scheduled and coordinated events and activities.
Sales Associate
Spirit Halloween Store
Miami
08.2024 - 11.2025
- Assisted customers in finding products and answering inquiries.
- Stocked shelves with merchandise and ensured proper product placement.
- Processed transactions accurately using point-of-sale systems.
- Maintained clean and organized sales floor for optimal customer experience.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Trained new team members in cash register operation, stock procedures, and customer services.
Customer Service Cashier
Daly Star Bakery
Miami
09.2021 - 12.2023
- Processed customer transactions quickly and accurately at the bakery counter.
- Assisted customers with product selections and answered inquiries about menu items.
- Handled cash, credit, and debit payments while ensuring secure transactions.
- Resolved customer complaints promptly, ensuring positive experiences at the bakery.
- Delivered real-time, accurate oral translations and interpretations for clients.
Education
Bachelor of Science - Computer Engineering
St. Thomas University
Miami Gardens, FL01-2029
High School Diploma -
Miami Christian School
Miami, FL06-2025
Skills
- Project management
- Technical support
- Team collaboration
- Talent evaluation
- Multilingual communication
- Travel coordination
- Game mechanics expertise
- Team motivation strategies
- Financial planning and analysis
- Live streaming proficiency
- Interpersonal skills development
- Public speaking and presentation
- Decision-making abilities
- Problem-solving techniques
- Social media strategy
- Cultural awareness and sensitivity
- Microsoft Office proficiency
- Cold calling techniques
- Equipment maintenance skills
- Strategic planning and execution
- Written and oral communication skills
- Task prioritization methods
- Sales expertise
Affiliations
- eSports Player and Team Manager
- University Student and Varsity Athlete
- Content Creator
- E-Commerce and Digital Marketing
- Writer
- Daytrader
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Chinese (Mandarin)
Limited
Japanese
Elementary
Timeline
Sales Associate
Spirit Halloween Store
08.2024 - 11.2025
Founder & Manager
CeRium eSports
03.2024 - Current
Customer Service Cashier
Daly Star Bakery
09.2021 - 12.2023
Bachelor of Science - Computer Engineering
St. Thomas University
High School Diploma -
Miami Christian School