Steven Atherton
Wichita,KS
Overview
10
10
years of professional experience
1
1
Certification
Work History
Asset Protection Assistant Manager
Nordstrom
Wichita , KS
04.2023 - Current
- Conduct investigations regarding internal and external shoplifting cases.
- Partner with store leadership to develop a shrink reduction.
- Train asset protection agents on shoplifting elements, detainment room protocols, floor observations, and weekly agent standard work.
- Successfully led the store shrink reduction plan by partnering with the existing agent and store leadership to reduce store shrink below 1%.
- Successfully partnered with department agents to be recognized as the top AP department multiple times in the 2023-2024 fiscal year.
- Partnered with area Asset Protection from other organizations and Local law enforcement to prosecute regular shoplifters in the area
Lead Security Coordinator
INTRUST BANK
Wichita , KS
01.2016 - 03.2023
- Drafted and documented security procedures, policies and standards.
- Monitored CCTVs for all INTRUST locations and stand-alone ATMs.
- Assisted the security department manager in fraud investigations, pulling CCTV video, teller transactions, etc.
- Assisted patrolling console staff with sick/vacation coverage
- Responded to robberies and other incidents by coordinating responses with security management and local/federal law enforcement.
- partnered and lead a team of security coordinators to update/ create security protocols for the department and company wide
- maintained incident report and audit logs for security access scans and alarm logs.
Site Supervisor
Allied Universal Security Services
Wichita , KS
11.2014 - 01.2016
- Monitored CCTV for assigned building
- completed hourly patrol of building after hours checking all doors and card access doors
- prepared and presented reports to building account manager
- Created a schedule for officers on-site.
- submitted payroll
- completed incident reports and coordinated with local and federal law enforcement on a case by case basis
Education
High School Diploma -
Eschool Wichita
Wichita, KS05-2013
Skills
- Shrink reduction
- Internal investigations
- Incident reporting
- Training development
- Security protocol development
- Problem solving
- Team leadership
Accomplishments
- top performing Asset Protection Team in Q2,3,4 for 2023 fiscal year
- top performing Asset Protection Team in Q2 for 2024 fiscal year
- Top external investigation team in midwest 7 region
Certification
- CPR/First Aid Certified
- Handcuff, Baton and Mace training
- Blue line self defense training
References
References available upon request.
Timeline
Asset Protection Assistant Manager
Nordstrom
04.2023 - Current
Lead Security Coordinator
INTRUST BANK
01.2016 - 03.2023
Site Supervisor
Allied Universal Security Services
11.2014 - 01.2016
High School Diploma -
Eschool Wichita