Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
Volunteer Positions
References
Timeline
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STEVEN AUERBACH

STEVEN AUERBACH

Salt Lake City,UT

Summary

Pragmatic professional with 25 years of experience in for-profit and non-profit leadership roles. Adept at creating and implementing strategic business plans, driving growth and improving operations. Skilled in financial management and stakeholder relations. Collaborative and dedicated to building and leading talented and motivated individuals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Co-Founder and Executive Director

Salt Lake Academy of Music
Salt Lake City, UT
09.2019 - 03.2025
  • Directed all aspects of this nonprofit organization.
  • Ensured alignment with mission, vision, and values.
  • Strategic planning, partnership, and development.
  • Budgeting, bookkeeping, and fiscal management.
  • Team leadership to achieve operational goals.
  • Marketing, press, mass media, online/social.
  • Facilitated staff and volunteer training.
  • Analyzed program effectiveness to inform strategy.
  • Alignment of organization with community needs.
  • Maintained and grew stakeholder relations.
  • Developed, implemented, revised strategic plans.
  • Create collaborative partnership opportunities.
  • Budget and revenue forecasts accurate within 3%.
  • Media outreach for events, programs, and services.
  • Trained Board of Directors to align with strategy.
  • Researched and implemented best practices.
  • Aligned vision and mission to organization culture.
  • Organized events to build public awareness.
  • Developed individual, corporate, foundation funding.
  • Newsletters, press releases, policy and procedure.
  • Website design, all online content management.
  • Data analysis techniques to assess program efficacy.
  • 180 Reviews of staff, programming and culture.
  • Co-Created a mission statement and governing docs.
  • Ensured legal, regulation, and ethical excellence.
  • Monthly/annual financial reporting, annual reports.
  • Informed Board about trends, issues and activities.
  • Presented at and attended industry conferences.
  • Organized public concerts, showcases, and festivals.
  • Resolved customer complaints or questions.
  • 100% safety for students, staff, and events.

Founder and Executive Director

MusicGrage.Org, LLC
Salt Lake City, Utah
08.2009 - 08.2019
  • Recruited, hired and trained staff and volunteers.
  • Oversaw all aspects of operations, finance, outreach.
  • Organized public concerts, showcases, and festivals.
  • Identified potential partnerships.
  • Responded promptly to customer inquiries.
  • Managed the company's budget and forecast reporting.
  • Monitored performance metrics to ensure quality.
  • Built relationships with key stakeholders.
  • Evaluated new technologies.
  • Maintained up-to-date knowledge of relevant laws.
  • Developed strategic initiatives to increase market share.
  • Resolved customer complaints or questions.
  • Received multiple local 'Best of' awards.
  • 100% safety for students, staff, and events.

Western Regional Manager

School of Rock
Salt Lake City, Utah
01.2005 - 01.2008
  • Recruited to become this startup's first national hire.
  • Developed/built four western state schools.
  • Managed regional development strategies.
  • Developed training programs to enhance the team.
  • Developed marketing strategies and campaigns.
  • Analyzed market trends to identify opportunities.
  • Built strong relationships with key stakeholders.
  • Oversaw budget management and resource allocation.
  • Gave performance evaluations to improve the team.
  • Provided ongoing training and support for managers.
  • Analyzed customer feedback.
  • Organized travel and accommodations for fifty people.
  • Ensured compliance with all applicable laws.
  • Identified potential new markets for expansion.
  • Organized and executed marketing initiatives.
  • Coached, developed, and motivated the team.
  • Resolved customer complaints or questions.
  • Received multiple local 'Best of' awards.
  • 100% safety record

Director of Sales and Marketing

Axonix Corporation
Salt Lake City, UT
10.1999 - 12.2004
  • Recruited to help this 20-year-old IT manufacturer recover from Chapter 11 by increasing global sales of IT network-attached appliances.
  • Returned the company to profitability in 18 months, and was employed for 5 years through 3 product lifecycles.
  • Managed brand position and message across channels.
  • Reseller training and management to grow sales.
  • Analyzed market trends to identify new opportunities.
  • Monitored competitor activities, and strategized.
  • Generated sales through networking, cold calling, email campaigns, catalogs, and reseller development.
  • Developed creative content including brochures, videos, website copywriting.
  • Advised executive team on industry best practices related to sales and marketing.
  • Maintained accurate records of all sales flow/activities using CRM software.
  • Analyzed customer data to identify trends, opportunities, and areas of improvement.
  • Conducted market research to assess the effectiveness of existing products and services.
  • Identified new markets and developed strategies to capture them.

Education

Counseling

University of Utah Graduate School of Social Work
Salt Lake City, UT

Psychology

University of Utah
Salt Lake City, UT

Music Performance

Woodlands High School
Hartsdale, NY

Skills

Business

  • Business development
  • Project management
  • Strategic planning
  • Strategic partnerships
  • Systems and methods
  • Licensing, permitting
  • Legal compliance
  • Board recruitment
  • Board development
  • Board reporting
  • Consensus builder
  • Writing excellence

Finance

  • Finance administration
  • Financial oversight
  • Finance reports
  • Finance metrics, KPIs
  • Bank management
  • Budget planning
  • Budget proposals
  • Budget management
  • Financial forecasting
  • Data-driven decisions
  • For-profit IRS filings
  • Nonprofit IRS filings

Development

  • Development planning
  • Development metrics
  • Development reporting
  • Foundation grants
  • Government grants
  • Corporate grants
  • Individual donors
  • Business donors
  • Corporate donors
  • Stakeholder relations
  • Partners and sponsors
  • Sales management
  • Sales pipeline
  • CRM management
  • Facility development

Marketing

  • Marketing planning
  • Go-to-market planning
  • Marketing metrics, KPIs
  • Customer engagement
  • Brand development
  • Brand survey
  • Brand study and metrics
  • Referral development
  • SEO and web analytics
  • Community engagement
  • Public speaking
  • Panel discussions
  • Conference exhibition
  • Event technical producer
  • Mass media advertising
  • Creative and art direction
  • Social media campaigns
  • Video, music production

Human Resources

  • Talent recruitment
  • Employee manuals
  • Employee training
  • Employee review
  • Employee improvement
  • Team development
  • Conflict resolution
  • Payroll administration

Affiliations

  • Musician: performs keyboards and sings in The Alleycats blues band.
  • Musician: performs keyboards and sings in solo and duo restaurant settings.
  • Volunteer administrative support for the Zepstone Arts Foundation.

Accomplishments

  • Best in State, 2016 - Salt Lake City Magazine
  • Best in State, 2014 - Salt Lake City Magazine
  • Best of Utah, 2009 - City Weekly Newspaper
  • Best of Utah, 2008 - City Weekly Newspaper
  • Best in State, 2007 - Salt Lake City Magazine
  • Best of Utah, 2007 - City Weekly Newspaper
  • Best of Utah, 2006 - City Weekly Newspaper
  • Best of Utah, 2005 - City Weekly Newspaper

Certification

  • Utah Driver License
  • CPR Certification
  • Meeting Planners International
  • Yamaha DX-7 Clinician
  • Certified Addictions Counselor

Languages

Spanish
Professional

Websites

Volunteer Positions

  • Utah Psychologist Licensing Board, Public Member 2018-2020
  • Holladay City Arts Council, Music Chair 2008-2009
  • Holladay City Arts Council, President 2009-2010
  • Meeting Planners International, Member 1987-1989

References

Rocky Anderson
rockyanderson.justice@gmail.com
385-234-0489
Former employer as Board Chair of Salt Lake Academy of Music.

Former two-term Salt Lake City Mayor.

Gregg Judd

greg@zigglio.com
801-865-1399
Former employer as Board Co-Chair of Salt Lake Academy of Music.
Director of Business Development at Skale Strategy.

Douglas Kihm
douglas@myaudea.com
801-759-8066
Former employer as CEO/COO at Axonix Corporation where I worked for six years.
CEO of Audea, Inc., a provider of high-end audio technology.

More references are available upon request.

Timeline

Co-Founder and Executive Director

Salt Lake Academy of Music
09.2019 - 03.2025

Founder and Executive Director

MusicGrage.Org, LLC
08.2009 - 08.2019

Western Regional Manager

School of Rock
01.2005 - 01.2008

Director of Sales and Marketing

Axonix Corporation
10.1999 - 12.2004

Counseling

University of Utah Graduate School of Social Work

Psychology

University of Utah

Music Performance

Woodlands High School

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