Steven Babcock

• Manager
• Supervise all aspects of day to day operation for business
• Manage daily cash flow of business
• Responsible for accounts receivable and accounts payable
• Interview, hire and administer performance reviews
• Manage customer database, accounts and correspondence
• Responsible for shipping and receiving of incoming and outgoing product
• Coordinate and perform equipment maintenance
• Organize office environment by task prioritization
• Developed accounting applications for specific business needs
• Demonstrate leadership, coaching, training and problem solving skills
• Develop protocols and standard operating procedures to increase production efficiencies
• Designed and implemented training for staff
• Manage sales, service and customer relations
• Develop working relationships with management, vendors and customers
• Implement team building activities in workplace
• Conduct financial analysis of business operation and implement budget to meet monthly and yearly business goals
• Comply with government regulations in workplace to ensure safety
• Conduct team meetings aimed at enhancing service quality
• Deliver mandatory trainings to employee groups
• Operate forklift and other equipment
• Prepare promotional materials and prototypes for customers
• Coordinate and participate in events that demonstrated support for the community

Goal-oriented manager with distinguished experience in Mail & Print industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.