Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Bailey

Roseville,CA

Summary

Seasoned certified Pharmacy Technician with 14 plus years of experience and strong leadership, pharmacy operations, and customer service skills. Expert in filling prescriptions within fast-paced, high-volume settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Seeking to transition into an environment that can utilize talents and strengths, offering opportunities for growth

Overview

20
20
years of professional experience

Work History

Outpatient Technician

Kaiser
03.2021 - Current
  • Under the leadership of a licensed Pharmacist, perform packaging, manipulative, repetitive, and other obligatory tasks, including removing drugs from stock; counting, pouring, or mixing pharmaceuticals, placing products into a container; attaching labels onto containers and vials, and packaging and repackaging
  • Removing drugs from stock, counting, pouring and mixing, as well as compounding.

CPHT Pharmacy Technician

Walgreen
09.2007
  • Obtained senior technician position by thorough observation and understanding of proper procedures, training new employees, as well as maintaining daily duties
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts
  • Researched customer health insurance plans to provide prescription authorization and efficient patient care
  • Refilled medications, provided exemplary customer service to patients, offered insight into over-the-counter products and verified insurance benefits
  • Delivered quality care to customers through close collaboration with the pharmacist
  • Performed a wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality
  • Resolved third-party rejection claims.

Assistant night ops Manager

Home depot
01.2004 - 08.2007
  • Enforced adherence to company policies and procedures to boost team efficiency and strengthen operational standards
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
  • Delegated tasks to team members to optimize productivity
  • Cultivated customer loyalty by training team members in industry-leading service standards
  • Completed inventory audits to identify losses and project future demands.

Education

Working On Bachelor's - Clinical Psychology

William Jessup
Roseville, CA
10.2024

AS & AA -

Sierra College
Rocklin, CA

Pharmacy Technician license -

institute of technology
Sacramento, CA

High School Diploma -

John F. Kennedy High School
Sacramento, CA

Skills

  • Leadership and team building
  • Troubleshooting expertise
  • Resolution-oriented
  • Product knowledge
  • Insurance Verification
  • Drug Inventory Management
  • Regulatory Compliance
  • Conflict Resolution
  • Problem Solving
  • Pharmacy Software Proficiency
  • Computer Literacy
  • Prioritization and Organization

Timeline

Outpatient Technician

Kaiser
03.2021 - Current

CPHT Pharmacy Technician

Walgreen
09.2007

Assistant night ops Manager

Home depot
01.2004 - 08.2007

Working On Bachelor's - Clinical Psychology

William Jessup

AS & AA -

Sierra College

Pharmacy Technician license -

institute of technology

High School Diploma -

John F. Kennedy High School

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Steven Bailey