STEVEN BAKER
Magnolia,Ohio
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
NETWORK SERVICE INTERN
KENT STATE UNIVERSITY
2019.05 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
- Re-imaged classroom and lab computers, maintained their software and hardware.
STORE PROCESSER
GOODWILL INDUSTRIES OF OHIO
2017.05 - 2017.09
- Collected the donations and processed them to ensure every appropriate donation goes in the correct location
- This was a summer position while I finished school.
Education
Bachelors degree in Psychology -
Kent State University
01.2018
Skills
- Leadership
- Time management
- Software and hardware troubleshooting
- Customer Service
- 90 Wpm Typing Speed
- Problem solving
- Research experience
- De-Escalation Techniques
Leadership Experience
- Eagle Scout, 2013
- Principle investigator, 2020, 2022
References
Available upon request
Timeline
NETWORK SERVICE INTERN
KENT STATE UNIVERSITY
2019.05 - Current
STORE PROCESSER
GOODWILL INDUSTRIES OF OHIO
2017.05 - 2017.09
Bachelors degree in Psychology -
Kent State University