Summary
Overview
Work History
Education
Skills
Leadership Experience
References
Timeline
Generic

STEVEN BAKER

Magnolia,Ohio

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

NETWORK SERVICE INTERN

KENT STATE UNIVERSITY
05.2019 - Current
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Delivered prompt service to prioritize customer needs.
  • Re-imaged classroom and lab computers, maintained their software and hardware.

STORE PROCESSER

GOODWILL INDUSTRIES OF OHIO
05.2017 - 09.2017
  • Collected the donations and processed them to ensure every appropriate donation goes in the correct location
  • This was a summer position while I finished school.

Education

Bachelors degree in Psychology -

Kent State University
01.2018

Skills

  • Leadership
  • Time management
  • Software and hardware troubleshooting
  • Customer Service
  • 90 Wpm Typing Speed
  • Problem solving
  • Research experience
  • De-Escalation Techniques

Leadership Experience

  • Eagle Scout, 2013
  • Principle investigator, 2020, 2022

References

Available upon request

Timeline

NETWORK SERVICE INTERN

KENT STATE UNIVERSITY
05.2019 - Current

STORE PROCESSER

GOODWILL INDUSTRIES OF OHIO
05.2017 - 09.2017

Bachelors degree in Psychology -

Kent State University

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