- Liasion between Med Staff/Exec suite
- F/u w/ med staff re complience issues.
- CDI query f/u
- Daily rounds re OBS v INPT status.
- Reimbursements denials f/u w/ Ins. Med. Dr.
- Daily F2F and P2P engagement w/ Case mgt.
- Freq. mgt. and participant involvement in development, implementation and mgt. of in-house mgt. and clinical process:
*tracking and amending OBS/INPT status x2/d.
*geographic Detox/Withdreal unit and CIWA
protocol using TOYOTA LEAN methology
*Lead Pharm., Med /Surg team to develop,
impliment and follow in-house std. evidence-
based peo op anti-coagulation protocol.
- Built and maintained working relationships with peers and upper management.
- Conducted regular meetings with staff to discuss progress, challenges, and opportunities for improvement.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Provided feedback to team members on their job performance during one-on-one meetings.
- Collaborated with staff teams to achieve work goals and adhere to deadlines.
- Resolved conflicts between staff members in a timely manner while maintaining professionalism.