Summary
Overview
Work History
Education
Skills
Outdoors hunting and automotive.
Timeline
Generic

Steven Benton

Bowman,GA

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 20 years of experience. Highly effective and comfortable working with people at all levels in organization.

Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Collaborative leader partners with coworkers to promote engaged, empowering work culture.

Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Hardworking and passionate job seeker with strong organizational skills eager to secure the job position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Owner

S. Benton Enterprises LLC
01.2019 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
  • Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
  • Expanded business into new markets, cond
  • Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
  • Enhanced company's market position by identifying and pursuing new business opportunities.
  • Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.

Operator

Sk Battery America
11.2022 - 02.2023
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Conducted preventative maintenance on equipment to reduce repair costs.
  • Enhanced operational efficiency by monitoring and adjusting production equipment for optimal performance.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Conducted comprehensive training for new operators, enhancing team skills and performance.
  • Conducted routine maintenance checks to prevent unexpected machinery downtime, ensuring continuous production flow.
  • Collaborated with team members to troubleshoot and resolve machinery issues quickly, minimizing production delays.
  • Reduced waste and increased recycling, contributing to more sustainable production practices.
  • Optimized machine settings to achieve superior product output, meeting and exceeding production targets.
  • Participated in quality assurance meetings, offering insights that led to improvements in product consistency.
  • Improved product quality with meticulous attention to detail during inspection and sorting processes.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Made sure that products were produced on time and are of good quality.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Inspected products and machines to maintain quality and efficiency.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Merchandiser

Sas Retail Merchandising
09.2021 - 12.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Verified products appeared at correct locations in proper quantities.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Boosted sales by implementing effective merchandising strategies and visually appealing displays.
  • Maximized floor space utilization by rearranging fixtures according to changing business needs and customer traffic patterns.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Collaborated with store management to develop promotional plans and execute timely merchandise resets.
  • Streamlined merchandise presentation through consistent application of planograms and adherence to company guidelines.
  • Increased brand visibility by designing eye-catching window displays that highlighted new products and seasonal trends.
  • Implemented sustainability practices in merchandise handling, contributing to company's green initiatives.
  • Coordinated with store management to identify and capitalize on cross-merchandising opportunities.
  • Fostered collaborative team environment, leading to more efficient merchandise handling and display setup.
  • Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
  • Streamlined restocking process, reducing time from shipment arrival to floor display.
  • Monitored competitor activity, adapting strategies to maintain competitive advantage.
  • Developed and implemented seasonal merchandise plans, aligning inventory with consumer trends.
  • Facilitated training sessions for new merchandisers, improving team skills and performance.
  • Boosted sales through effective collaboration with marketing team on promotional displays.
  • Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
  • Enhanced customer shopping experience with meticulous attention to product placement and accessibility.
  • Customized store layouts to maximize foot traffic and product exposure, enhancing sales potential.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Collaborated with store managers to determine best placement for merchandise displays.
  • Created visual displays to highlight new and featured products.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Scheduled regular maintenance and repair of displays for longevity.
  • Utilized paper, fabric and props to create displays.

Independent Contractor

Instacart
06.2016 - 01.2019
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Owner

Benton Motorsports
01.2008 - 04.2016
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Established foundational processes for business operations.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Established strong relationships with vendors, leveraging these connections for exclusive access to new products or preferential buying terms.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
  • Collaborated with suppliers to negotiate favorable pricing terms and ensure timely delivery of goods for sale in the store.
  • Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
  • Adapted business strategy in response to changing market conditions or consumer preferences, demonstrating a proactive approach to managing the shop''s overall success.
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.
  • Increased store revenue through effective product merchandising and targeted marketing campaigns.
  • Coached, counseled and disciplined employees.
  • Improved profit margins by carefully analyzing sales data and adjusting pricing strategies accordingly based on demand fluctuations or competitor activity.
  • Expanded customer reach through active engagement on social media platforms, promoting the shop''s unique offerings while building an online community of brand advocates.
  • Maximized operational efficiency by utilizing technology tools such as point-of-sale systems or inventory management software to streamline administrative tasks within the shop environment.
  • Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
  • Streamlined store operations by implementing efficient processes for order fulfillment and staff scheduling.
  • Prepared annual budgets and monitored financial objectives.
  • Implemented loss prevention strategies to minimize instances of theft or damage within the store.
  • Conducted regular market research to stay current on industry trends and align product offerings with consumer preferences.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Generated revenues yearly and effectively capitalized on industry growth.
  • Investigated customer complaints to identify cause of malfunctions.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Repaired and replaced worn and damaged components.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Retained accurate records of purchases, titles and sales.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Coordinated with parts department to determine availability of necessary components.
  • Read and followed technical documentation to complete accurate repairs.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.

Automotive Technician

Goodyear Auto Service Center
04.2006 - 01.2008
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Automotive Technician

Americas Service Station
02.2004 - 04.2006
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.

Education

No Degree - Automotive Mechanics

Chattahoochee Technical College
Marietta, GA

No Degree - Business Management

North Metro Technical College
Acworth, GA

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Client Service
  • Project Management
  • Operations Management
  • Business Management
  • Business Planning
  • Strategic Planning
  • Project estimating
  • Staff Management
  • Marketing
  • Team Oversight
  • Financial Management
  • Staff hiring
  • Business Development
  • Sales Leadership
  • Negotiation
  • Employee Development
  • Consulting
  • Product branding
  • Bidding processes
  • Financial Planning
  • Sales management
  • Cost Reduction
  • Regulatory Compliance
  • Talent Development
  • Budget Administration
  • Human Resource Management
  • Labor Relations
  • Human Resources
  • Quality Management Systems
  • Attention to Detail
  • Customer Service
  • Decision-Making
  • Teamwork and Collaboration
  • Team Leadership
  • Customer Service Management
  • Effective leader
  • Scheduling
  • Goal Setting
  • Quality Assurance
  • Inventory Control
  • Inventory Management
  • Business Leadership
  • Inventory Tracking and Management
  • Purchasing and planning
  • Schedule Management
  • Records Organization and Management
  • Desktops, Laptops, and Mobile Devices
  • Customer Retention
  • Employee Relations
  • Employee Scheduling
  • Budget Control
  • Staff training/development
  • Delegating Work
  • Performance Improvement
  • Employee Motivation
  • Hiring and Onboarding
  • Sales Strategies
  • Operations Oversight
  • Staff Scheduling
  • Management Team Building
  • Administrative Management
  • Direct Sales
  • Process Improvements
  • Sales Tracking
  • Sound Judgment
  • Revenue Generation
  • Revenue Growth
  • Payroll Administration and Timekeeping
  • Product Promotion
  • Training Management
  • Calendar Management
  • Performance Improvements
  • Data Management
  • Recruitment
  • Cost Control
  • Logistics
  • Staff Development
  • Employee reviews

Outdoors hunting and automotive.

I am  natural born gear head. i have always had a love for offroad and performance vehicles. I am also an avid outdoors man that loves hunting, fishing,  and trail riding.

Timeline

Operator

Sk Battery America
11.2022 - 02.2023

Merchandiser

Sas Retail Merchandising
09.2021 - 12.2022

Owner

S. Benton Enterprises LLC
01.2019 - Current

Independent Contractor

Instacart
06.2016 - 01.2019

Owner

Benton Motorsports
01.2008 - 04.2016

Automotive Technician

Goodyear Auto Service Center
04.2006 - 01.2008

Automotive Technician

Americas Service Station
02.2004 - 04.2006

No Degree - Automotive Mechanics

Chattahoochee Technical College

No Degree - Business Management

North Metro Technical College

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Steven Benton