Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Steven Berardi

North Ridgeville

Summary

Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.

Overview

8
8
years of professional experience

Work History

Server/Bartender

Square 22
Strongsville
09.2019 - 07.2024

Executed opening and closing functions for bar, restaurant, service area, and dining.

Ordered tea, coffee, to-go products, linen, and essential items for daily operations.

Responsible for keeping track and organizing of products in dry storage room.

Collaborated with the GM and bar manager with seasonal/monthly cocktails and drink specials.

Part of a small group of servers that took private parties such as baby showers, wedding showers, wedding receptions, retirement parties, business dinners, and celebration of life.

Ensured a warm friendly greet to all guests.

Thoroughly went over menu to all first time guests to ensure a positive experience.

Answered all questions guests would have regarding the menu to ensure satisfaction.

Recommended certain items and add-ons to optimize sales.

Executed courteous and efficient service to all guests.

Responsible for verbalizing any food/drink specials, soups of the day, and features.

Communicated effectively with kitchen staff on special food requests, allergies and other requests.

Optimized speed of service by effectively prioritizing tasks during shift.

Helped staff with running food and drinks and any other tasks needed to ensure a positive experience for the guests.

Ensured that tables are always pre-bussed and drinks are filled for a clean and positive atmosphere.

Offered dessert, coffee, and or after dinner cocktail to

guests after table is cleared.

Acknowledged special occasions such as anniversary, birthday, graduation, etc.

Developed a rapport with guests to generate repeat business and build a personal clientele.

Performed daily closing tasks such as polishing silverware, rolling silverware, polishing glasses, restocking service area, cleaning, and resetting dining room to ensure a clean and optimal work environment.

Server

Nuevo Mod Mex & Tequilla Bar
Cleveland
05.2016 - 03.2020

Executed opening and closing responsibilities for restaurant and patio.

Handled high-volume lunch and dinner rushes with prompt, efficient service.

Coordinated pre-bussing of tables to enhance service efficiency for the next course.

Assisted staff in delivering food, drinks, and desserts to ensure prompt service and a positive guest experience.

Provided enriching experiences to a wide array of individuals from different areas of country.

Extensive knowledge of Mexican cuisine, including food and beverage offerings.

Coordinated significant private gatherings such as wedding receptions, business dinners, and wedding showers.

Executed off-site networking events promoting Nuevo.

Server

Shintoexperience
Strongsville
10.2016 - 09.2019

Executed opening and closing duties to guarantee optimal experience for guests.

Managed dining experience for guests at hibachi tables and sushi section of restaurants.

Delivered exceptional service to large parties at hibachi tables.

Coordinated dinner orders for all guests at separate parties, ensuring simultaneous service while managing apps to different parties at same table.

Coordinated transport of white rice, soups, and salads to hibachi table before chef presentation

Cleared all dirty dishes prior to chef's arrival at table.


Refilled drinks promptly before chef's visit.

Orchestrated interactive entertainment for guests with chef during dinner presentation to promote memorable experience

Cleared plates from hibachi table and provided food boxing for guests.

Offered after-dinner cocktails and desserts to all guests.

Assisted staff with running soups, salads, and drinks while chef managed hibachi table.

Gathered sushi checklist from guest for precise order details.

Communicated order verbally to maintain clarity prior to delivery to sushi chef.

Offer condiments for guests accompanying the meal.

Executed timely delivery of sushi orders from the sushi bar to the table.

Coordinated planning and facilitation of various seasonal, themed, and anniversary parties.

Contributed to networking events including several golf outings, representing restaurant in a professional manner.

Education

High School Diploma -

Strongsville High School
Strongsville, OH
06-2006

Some College (No Degree) - Business Management

Cuyahoga Community College
Parma, OH

Skills

  • Product inventory
  • Menu knowledge
  • Customer service
  • Sales optimization
  • Effective communication
  • Event coordination
  • Beverage preparation
  • Time management
  • Conflict resolution
  • Attention to detail
  • Supply restocking
  • Inventory management
  • Daily specials memorization
  • Positive and professional
  • Menu item recommendation

References

References available upon request.

Timeline

Server/Bartender

Square 22
09.2019 - 07.2024

Server

Shintoexperience
10.2016 - 09.2019

Server

Nuevo Mod Mex & Tequilla Bar
05.2016 - 03.2020

High School Diploma -

Strongsville High School

Some College (No Degree) - Business Management

Cuyahoga Community College
Steven Berardi
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