Steven Berry
Shoreline,Washington
Overview
7
7
years of professional experience
Work History
Maintenance Technician
Denny Park Lutheran Church
Shoreline, WA
01.2017 - 12.2023
- Maintained accurate records of all maintenance activities performed.
- Diagnosed equipment malfunctions and performed repairs to restore equipment and maintain uptime.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Responded to personnel queries and troubleshooting requests to provide repair services to improve operations.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Cleaned work areas to maintain a safe environment free from debris or hazardous materials.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
- Estimated costs to repair machinery, equipment or building structures.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Adjusted devices or control instruments using hand tools, levels or straightedges.
- Adjusted machine settings according to manufacturing specifications.
- Diagnosed mechanical problems using visual inspections and test instruments.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Followed established safety procedures when operating heavy machinery.
- Checked electrical components to identify defects and hazards and make necessary adjustments.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Performed preventive maintenance tasks, including lubrication and cleaning of machines and equipment.
- Conducted regular safety checks to ensure compliance with OSHA standards.
- Installed new systems, replacement parts and components to maintain proper operation.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Implemented troubleshooting techniques to resolve issue.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Monitored inventory levels of replacement parts and supplies needed for repairs.
- Recorded type and cost of maintenance or repair work.
- Ensured proper functioning of facility's HVAC system by performing regular maintenance checks.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Routinely inspected plant equipment for signs of wear or malfunctioning parts.
- Scheduled preventive maintenance programs to keep equipment in good working condition.
- Repaired or replaced faulty wiring, switches, relays, and other electrical components.
- Responded promptly to emergency breakdowns at any time during shift hours.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Replaced wall sockets, ran lines and completed basic carpentry to finish installations.
- Completed basic carpentry tasks and installed shelves, hooks, and closet rods to meet customer needs.
- Operated hand and power tools to complete repairs.
- Inspected grounds and buildings to identify, minimize and correct hazardous property conditions or liability concerns.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Cleared clogged drains and replaced valves, faucets and fixtures.
- Collaborated with others to discuss new opportunities.
- Identified needs of customers promptly and efficiently.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Recognized by management for providing exceptional customer service.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Boiler Tech/HVAC Tech - BLDG Maintence
Lake Washington Technical Academy
Kirkland, WA06-1986
Lake Washington Institute of Technology
Kirkland, WATimeline
Maintenance Technician
Denny Park Lutheran Church
01.2017 - 12.2023
Boiler Tech/HVAC Tech - BLDG Maintence
Lake Washington Technical Academy
Lake Washington Institute of Technology