STEVEN BOONE
Palm Coast,FL
Summary
Proven leader in records management and relationship building, I significantly enhanced data integrity and streamlined enrollment processes at Flagler School District. My expertise in database administration and interpersonal communication led to a 30% reduction in registration errors. Skilled in FERPA compliance and CPR AED certified, I uphold strict confidentiality and safety standards. Experienced Senior Registrar with [Number] years of experience successfully handling [Type] paperwork, recordkeeping and customer service functions. Knowledgeable about related regulations and best practices. Eager to help customers and other staff efficiently and with upbeat attitude. Professional with experience in student enrollment, database management and customer service. Expertly manages database software and systems and provides superior support for diverse needs. Knowledgeable about student information management systems and best practices in education. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
29
29
years of professional experience
Work History
Registrar
Flagler School District
11.2022 - Current
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Developed and implemented registration policies, procedures and timelines for smooth administration processes.
- Assisted with accreditation efforts through meticulous record-keeping and timely submission of required documentation.
- Resolved student registration issues to reduce acceptance, enrolment and payment delays.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Coordinated effectively with admissions offices to streamline acceptance notifications and enrollment procedures for incoming students.
- Monitored enrollment processes to meet regulations and accreditation standards.
- Maintained positive relationships with faculty members to facilitate seamless coordination on course offerings, schedules, and other academic matters impacting students'' experiences.
- Enhanced student satisfaction by addressing concerns promptly, providing solutions, and offering guidance on registration matters.
- Reduced errors in transcript processing through careful attention to detail while entering grades into the system.
- Facilitated student registration with admissions and records departments for smooth administration processes.
- Participated in the development of institutional policies related to registration, grading, and graduation requirements, ensuring a consistent approach across all departments.
- Promoted adherence to FERPA regulations by implementing strict confidentiality protocols when handling sensitive student information.
- Evaluated transfer credit eligibility for incoming students, ensuring a fair assessment process aligned with institutional policies.
- Established feedback system for students and faculty, leading to continuous improvement in registration services.
- Improved office efficiency by training staff on new database management software.
- Analyzed enrollment trends to advise on potential curriculum adjustments and resource allocation.
- Collaborated with IT department to enhance student information system, resulting in more user-friendly interfaces.
- Enhanced data accuracy in student records with meticulous attention to detail in updating and maintaining databases.
- Optimized transcript evaluation processes, facilitating faster transfer credit decisions.
- Ensured compliance with federal and state regulations regarding student records, safeguarding privacy and institutional reputation.
- Developed and enforced academic policies to uphold integrity of institution's educational standards.
- Managed sensitive student information with utmost confidentiality, building trust within academic community.
- Played key role in accreditation processes, compiling and presenting necessary documentation to accrediting bodies.
- Enhanced visibility and accessibility of academic policies by redesigning registrar's section of institution's website.
- Supported students in distress by connecting them with appropriate academic and mental health resources.
- Facilitated smooth operation of graduation ceremonies, ensuring memorable experience for graduates and their families.
- Streamlined enrollment processes, significantly reducing wait times for students by implementing online registration system.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Secured confidential patient information from unauthorized access.
Correctional Captain
State Of Delaware, Department Of Correction
09.1995 - 10.2020
- Ensured compliance with federal and state regulations governing correctional facilities through ongoing audits and assessments.
- Developed strong working relationships with external agencies such as police departments and courts, facilitating seamless information exchange.
- Reduced inmate altercations through proactive conflict resolution strategies.
- Oversaw budget management, optimizing resource allocation for maximum operational efficiency.
- Spearheaded community outreach initiatives that fostered understanding between the public and correctional institutions.
- Maintained an organized filing system for inmate records, ensuring easy access to critical information when needed.
- Boosted overall safety levels by conducting regular emergency drills and educating staff on response procedures.
- Streamlined daily operations for increased efficiency by delegating tasks to appropriate personnel.
- Enhanced facility security by implementing strict protocols and thorough inspections.
- Upheld high ethical standards within the correctional facility by addressing misconduct promptly and transparently.
- Coordinated successful responses to emergencies by developing detailed contingency plans in collaboration with other departments.
- Conducted performance evaluations for subordinate officers, providing constructive feedback and guidance for career development.
- Promoted a culture of professionalism among staff members through consistent communication and clear expectations.
- Improved staff retention with comprehensive training programs and mentorship initiatives.
- Collaborated with interdepartmental teams to develop cohesive strategies for inmate management.
- Monitored and supervised inmate activities, ensuring adherence to established rules and regulations.
- Managed high-risk situations effectively, applying crisis intervention techniques when necessary.
- Increased accuracy in reporting incidents by standardizing documentation processes.
- Contributed to a positive work environment through open communication channels and regular team-building activities.
- Resolved issues and disputes between inmates professionally and respectfully.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Oversaw control center, monitoring inmates, visitors, and employees for signs of suspicious behavior.
- Handled inmate counts and searches for missing inmates.
- Completed daily work report sheets and delegated tasks to employees.
- Cultivated and maintained climate of mutual respect with freedom from harassment and intimidation, to provide safe environment for staff and offenders.
- Coordinated responses to emergency situations arising in different prison locations.
- Supervised [Number] employees and performance of tasks and managed [Number] offenders.
- Participated in development of correctional policies and procedures.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
- Assigned officer tasks such as cleaning cells and stocking clean laundry to keep prison running efficiently.
Education
High School Diploma -
James M. Bennett High School
Salisbury, MD07.1989
Skills
- Records Management
- Admissions Support
- Database Administration
- Enrollment Management
- Report Generation
- FERPA Compliance
- Attention to Detail
- Relationship Building
- Active Listening
- Interpersonal Communication
- Multitasking Abilities
- Heartsaver CPR AED
Timeline
Registrar
Flagler School District
11.2022 - Current
Correctional Captain
State Of Delaware, Department Of Correction
09.1995 - 10.2020
High School Diploma -
James M. Bennett High School
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