Steven Borgia
Summary
Experienced Mechanic Shop Foreman skilled in managing operations, coordinating teams, and maintaining equipment. Focused on improving workflow efficiency and safety compliance, while delivering quality customer service. Proven leadership and technical problem-solving abilities drive operational productivity and enhance shop performance.
Overview
41
41
years of professional experience
43
43
years of post-secondary education
Work History
Substitute teacher
Silicon Valley Career Technical Education
San Jose
10.2024 - 03.2026
- Delivered engaging lessons to diverse student groups across various subjects.
- Managed classroom behavior to maintain a positive learning environment.
- Collaborated with permanent teachers to align lesson plans and instructional strategies.
Technician/Shop Foreman
Moore Buick/GMC
Los Gatos
09.2008 - 06.2024
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks on various Buick and GMC models.
- Collaborated with service advisors to explain repair processes to customers.
- Assisted in training junior technicians on best repair practices.
- Utilized manufacturer repair guidelines to complete technical repairs accurately.
- Communicated effectively with team members to coordinate service workflows.
Service Technician/Shop foreman
Steven’s Creek Buick/Pontiac/GMC
Santa Clara
04.2002 - 05.2008
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Conducted routine maintenance on a variety of Buick, Pontiac, and GMC models.
- Collaborated with service advisors to determine customer needs and service options.
- Trained junior technicians on proper repair techniques and safety procedures.
- Troubleshot electrical circuits using schematics and diagrams.
- Maintained certifications and completed training on systems and components.
Service Technician
Carl Chevrolet
San Jose
08.1985 - 04.2001
- Diagnosed vehicle issues using advanced diagnostic tools and software.
- Performed routine maintenance on various vehicle models and makes.
- Collaborated with service advisors to communicate repair needs effectively.
- Examined previously completed work for accuracy.
- Maintained certifications and completed training on systems and components.
Education
GM Master Service Technician - Technical Training. Multiple Subjects
General Motors
08.1984 - 06.2026
Completed All Automotive & Auto Diesel Courses - Automotive
Universal Technical Institute
Phoenix, AZ 09.1984 - 07.1985
Los Gatos High School
Los Gatos, CASkills
- Vehicle diagnostics
- Equipment maintenance
- Customer service
- Problem solving
- Team collaboration
- Instructional delivery
- Technical training
- Project management
- Classroom management
- Technical repairs
- Complex Problem-solving
- Safety awareness
- Assessment techniques
- Analytical skills
- Discussion facilitation
- Verbal and written communication
- Creativity in teaching
- Relationship building and management
- Reporting and documenting
- Results-focused
- Group instruction
- Positive reinforcement
- Adaptable
- Creative problem solving
- Lesson plan implementation
- Professionalism
- Sound judgment
- Issue resolution
- Excellent communication
References
References available upon request.
Timeline
Substitute teacher
Silicon Valley Career Technical Education
10.2024 - 03.2026
Technician/Shop Foreman
Moore Buick/GMC
09.2008 - 06.2024
Service Technician/Shop foreman
Steven’s Creek Buick/Pontiac/GMC
04.2002 - 05.2008
Service Technician
Carl Chevrolet
08.1985 - 04.2001
Completed All Automotive & Auto Diesel Courses - Automotive
Universal Technical Institute
09.1984 - 07.1985
GM Master Service Technician - Technical Training. Multiple Subjects
General Motors
08.1984 - 06.2026
Los Gatos High School