Steven Boykin
Glen Cove,NY
Summary
Experienced logistics and sales professional with over a decade of expertise in enhancing operational efficiency and driving customer satisfaction. Demonstrates a strong track record in implementing innovative sales strategies while maintaining precision in inventory management and documentation. Committed to leveraging a background in athletics and event planning to foster team collaboration and achieve exceptional results in fast-paced settings.
Overview
10
10
years of professional experience
Work History
Route Driver
Bimbo Bakeries USA
Bay Shore, NY
09.2024 - Current
- Pursued new account opportunities with a keen eye for potential growth
- Streamlined daily route settlement procedures, ensuring accurate product, invoice, and cash accounting
- Maintained accurate inventory counts, demonstrating detail-focused approach
- Operated company route truck, ensuring timely and efficient deliveries
- Meticulously maintained vehicle logs and delivery documentation, enhancing route accountability
- Supported team members in achieving delivery targets, fostering a collaborative work environment
Route Sales Representative
Frito Lay
Wyandanch, NY
06.2022 - 09.2023
- Independently drove Frito Lay's trucks, ensuring timely product delivery
- Innovatively increased sales through persuasive selling techniques
- Managed inventory effectively, ordering as necessary
- Enhanced product visibility, driving sales growth through strategic merchandising
- Fostered strong relationships with store managers to collaboratively boost product sales
- Implemented efficient routing strategies, reducing delivery times and maximizing customer satisfaction
- Maintained detailed logs for compliance and operational continuity
Claims Adjuster
GEICO
Woodbury, NY
04.2018 - 06.2022
- Evaluated injury claims with precision and confidentiality
- Managed billing activities with a focus on medical specialties
- Ensured accuracy of policyholder data, enhancing service efficiency
- Identified and corrected documentation errors, improving coding accuracy
- Enhanced claim resolution accuracy by meticulous verification of policyholder details
- Provided expert guidance to team members on complex claim issues, fostering a collaborative work environment
Sales Associate
Barclays Center
Brooklyn, NY
01.2018 - 04.2018
- Boosted Barclays Center's revenue through strategic ticket sales
- Implemented innovative lead generation strategies
- Exceeded daily call targets consistently
- Provided exceptional customer service, ensuring client satisfaction and loyalty
- Monitored and reported sales metrics to optimize performance
Track Operator
RPM Raceway
Farmingdale, NY
09.2014 - 04.2018
- Managed racer safety protocols including seating and helmet fitting
- Oversaw immediate kart charging post-race, enhancing operational efficiency
- Implemented fair kart distribution through effective lane cycling
- Identified and addressed potential track hazards, ensuring racer safety
- Managed kart maintenance post-race, ensuring optimal performance and reliability
Campus Recreation Assistant
Farmingdale State College
Farmingdale, NY
09.2015 - 01.2018
- Responsible for the continuous care of Campus Recreation facilities and grounds, ensuring safety, cleanliness and continued operability
- Coordinate and schedule intramural leagues, team entries, playoffs, and extramural participation.
- Handled inquiries from students and staff regarding fitness equipment use
- Provided essential support at campus events, facilitating participant registration and guidance
- Assist in the direction, development, and administration of comprehensive sport programs
- Manage the administration of leagues and participants within Intramural and Extramural Sports
Marketing & Sales
New York Lizards Professional Lacrosse Team
Garden City, NY
05.2017 - 09.2017
- Contributed to ticket department by overseeing seasonal ticket holder mailings and renewals
- Developed and maintained ticket department databases and spreadsheets
- Organized and maintained client and prospect profiles
- Enhanced operational efficiency through detail-focused database management
- Boosted client retention through effective renewal strategies
- Orchestrated game day setup and event operations
- Managed ticket sales and will-call services
- Coordinated pre-game and half-time events
- Maintained player locker rooms
- Ensured field readiness for play
Building Maintenance Assistant
Fulton Commons
East Meadow, NY
05.2015 - 01.2017
- Implemented preventive maintenance measures to reduce equipment downtime
- Enhanced residents' quality of life by ensuring a safe and well-maintained environment
- Applied technical skills in equipment repair and maintenance
- Resolved equipment malfunctions promptly, minimizing disruption
Stock Room Associate
Target
Farmingdale, NY
09.2015 - 09.2016
- Responded swiftly and accurately to merchandise requests
- Demonstrated strong understanding of stock room operations
- Implemented innovative strategies for merchandise management
- Enhanced store efficiency by swiftly restocking shelves and managing inventory
Education
Bachelors Degree - Sport Management
Farmingdale State College
Farmingdale, NYSkills
- Excellent customer service
- Strong work ethic
- Conflict resolution
- Compliance monitoring
- Event management
- Coordination of facilities
- Game management
- Verbal and written communication
- Microsoft
Timeline
Route Driver
Bimbo Bakeries USA
09.2024 - Current
Route Sales Representative
Frito Lay
06.2022 - 09.2023
Claims Adjuster
GEICO
04.2018 - 06.2022
Sales Associate
Barclays Center
01.2018 - 04.2018
Marketing & Sales
New York Lizards Professional Lacrosse Team
05.2017 - 09.2017
Campus Recreation Assistant
Farmingdale State College
09.2015 - 01.2018
Stock Room Associate
Target
09.2015 - 09.2016
Building Maintenance Assistant
Fulton Commons
05.2015 - 01.2017
Track Operator
RPM Raceway
09.2014 - 04.2018
Bachelors Degree - Sport Management
Farmingdale State College
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