STEVEN BRADY
Holly Springs,MS
Summary
Successful and experienced Law Enforcement Officer and Corporate Security Specialist/Investigator with over twenty years of diverse work experience in sales, management, and security. Has developed a wide range of skills and knowledge, including leadership, project management, analytical skills, and attention to detail in report writing. Possesses a strong understanding of operations flow/logistics, time management, complex problem resolution, and operations management. Proven history of leading and collaborating effectively within teams. Dedicated to delivering exceptional performance in all aspects of work.
Overview
25
25
years of professional experience
Work History
Outside Sales Representative
Auto-Chlor Systems
11.2024 - Current
- Generate leads, lease commercial dishwasher machines, and upsell cleaning/disinfecting products, focusing on building relationships with restaurant and foodservice operations within a protected territory, while meeting sales quotas
Point Guard - Operations Team Leader
Nike Distribution Center
01.2023 - 11.2024
- Identify, investigate, and troubleshooting exceptions and take appropriate action to resolve the issue
- Gather and analyze information, prepare reports, and make recommendations to teams and management
- Interface with carriers/drivers and manage the timely movement of shipments
- Supervise employees’ breaks, time off and standard work rate
- Work with the Flow Support Center Team
- Assess the quality of work performed by employees
- Run daily reports including Cognos, Wynsoft, Manhattan and Wmos to assure the accuracy production
Market Investigator
R&L Carriers
08.2022 - 01.2023
- Monitored surveillance cameras and alarm systems to detect suspicious activity
- Educated operational management and employees to apply best practices and comply with loss prevention policies and procedures
- Implemented and maintained loss prevention programs in close collaboration with Operation management
- Developed and launched on-site loss control strategies
- Developed and implemented procedures to reduce risk of loss
- Worked with clients to provide meaningful solutions that met client needs
- Identified issues, analyzed information, and provided solutions to problems
- Resolved problems, improved operations, and provided exceptional service
- Excellent communication skills, both verbal and written
- Demonstrated respect, friendliness, and willingness to help wherever needed
- Work independently and collaboratively in a team environment
Sr Security Specialist Investigator
FEDEX Express
02.2011 - 01.2022
- Provide a high level of expertise that is aligned with business goals and emphasis on prevention, making FedEx safer, stronger, and more secure for our customers, employees, and shareholders
- Conducted security awareness sessions on enforcing Security Policies, Work Place Violence, and Theft, for all levels of management and their teams
- Maintained and tracked accurate records to measure loss prevention goals
- Tracked areas, and key products of concerns by using metrics
- Conducted investigations regarding theft, vandalism, misconduct, weapons, and other activities detrimental to company
- Performed site surveys, facility audits, and inspections
- Monitored high-profile shipping accounts and sensitive shipments
- Lead Investigator on projects including Privileged and Confidential investigations
- Collaborated with teams to identify and resolve issues throughout operations
- Oversaw planning and preparing action plans for new projects
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals
- Accomplished multiple tasks within established timeframes
- Onboarded new Security Officers and Loss Prevention Investigators with training and new hire documentation
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground
- Maximized performance by monitoring daily activities and mentoring team members
- Lead meetings while providing agendas, and meeting notes with action items listed with owners
- Completed Shelby County Sheriff’s Academy for post certifications for FedEx Express
- Worked hand-in-hand with HR with investigations
Route Sales Representative
PEPSICO, FRITO-LAYS
01.2009 - 01.2011
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns
- Maintained positive relationships with customers to promote continued business opportunities
Police Officer
OAKLAND POLICE DEPARTMENT
08.2008 - 09.2009
- Provided emergency response and services, responding to calls in a timely manner
- Conducted traffic control and enforcement, which include traffic stops and issuing traffic citations
- Maintained public order when necessary and provided crisis intervention
- Conducted preliminary investigations of criminal offenses, including arrests and report preparation
- Testified in criminal and civil court proceedings
Police Officer
Memphis Department
11.2003 - 09.2008
- Provided emergency response and services, responding to calls in a timely manner
- Conducted traffic control and enforcement, which include traffic stops and issuing traffic citations
- Maintained public order when necessary and provided crisis intervention
- Conducted preliminary investigations of criminal offenses, including arrests and report preparation
- Testified in criminal and civil court proceedings
- Conducted crash investigations
- Issued traffic citations, recovered stolen vehicles, and acted as support personnel
Manager
Flying Fish
06.2007 - 08.2008
- Managed staff of 20 to 30 employees
- Planned and executed changes in staff to fit the workload as needed
- Resolved conflicts, actively listening to concerns and finding appropriate middle ground
Active Duty / E-4 (Specialist and/or Corporal)
United States Army
02.2000 - 07.2003
- Lead teams up to 20 junior enlisted soldiers
- Awarded two Army Achievement Medals and several challenge coins
- Honorable Discharge
Education
Police Department Training Academy (Police Training) Shelby County Sheriff’s Academy (Police Training) -
Memphis
Quality Driven Management Training IT Project Management Essentials Systems Security Practitioner Advance into Management (AIM) certified. Root Cause Analyst / 5 Whys - undefined
Skills
- Criminal Investigation
- Collaborative Team Leadership
- Effective Presentation Skills
- Problem Resolution
- Internal Investigation
- Root Cause Analyst
- Policy Development
- Emergency Response
- Operations Management
- Project Management
- Technical Writing
- Data Analyst
Timeline
Outside Sales Representative
Auto-Chlor Systems
11.2024 - Current
Point Guard - Operations Team Leader
Nike Distribution Center
01.2023 - 11.2024
Market Investigator
R&L Carriers
08.2022 - 01.2023
Sr Security Specialist Investigator
FEDEX Express
02.2011 - 01.2022
Route Sales Representative
PEPSICO, FRITO-LAYS
01.2009 - 01.2011
Police Officer
OAKLAND POLICE DEPARTMENT
08.2008 - 09.2009
Manager
Flying Fish
06.2007 - 08.2008
Police Officer
Memphis Department
11.2003 - 09.2008
Active Duty / E-4 (Specialist and/or Corporal)
United States Army
02.2000 - 07.2003
Quality Driven Management Training IT Project Management Essentials Systems Security Practitioner Advance into Management (AIM) certified. Root Cause Analyst / 5 Whys - undefined
Police Department Training Academy (Police Training) Shelby County Sheriff’s Academy (Police Training) -
Memphis
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