STEVEN BRIMHALL
Severance,Colorado
Summary
Results-driven individual with a solid track record in warehouse operations, dedication to improving customer satisfaction, and delivering positive outcomes. Known for strong interpersonal skills, teamwork abilities, and commitment to achieving company goals. Although my resume only goes back 10 years, pertinent information for the applied position includes the following. Worked at Little Guys Movers as a crew supervisor for Two years, which included driving a 24ft box truck every day. Prior to that, I worked for a courier service responsible for a route along the front range, picking up and delivering sensitive documents for Guaranty Banks.
Overview
10
10
years of professional experience
Work History
Delivery Driver Associate
High Country Beverage
Johnstown, Colorado
09.2024 - Current
- Efficient and customer-focused driver associate responsible for the safe, timely, and accurate delivery of beer products to retail, bar, and restaurant clients.
- Maintained excellent customer relationships while representing the company brand with professionalism.
- Verified orders against invoices, loaded/unloaded kegs and cases using hand trucks and lift gates.
- Collected payments and obtained customer signatures, ensuring proper documentation.
Distribution Operations Supervisor
Otter Products
Firestone, Colorado
09.2023 - 08.2024
- Led daily meetings in efforts to maintain positive on-time delivery metrics for our customers.
- Set performance expectations and goals at both team and individual levels.
- Provided constructive feedback and redirected efforts when necessary.
- Conducting regular 1 on 1’s with team members to foster personal/professional growth, development, process improvements, and ensure they have the tools needed to be successful.
- Fostered employee engagement through teamwork, safety, recognition, and innovation initiatives.
- Resolved escalated issues involving personnel, processes, and customer concerns.
- Built and maintained strong relationships with Sales, Planning, Fulfillment, Outbound, freight brokers, and customer carriers.
- Communicated policies, procedures, and customer feedback to enhance team alignment.
- Responsible for interviewing/hiring Shipping Coordinators & Material Handler applicants.
Shipping Coordinator
Otter Products
Firestone, Colorado
04.2018 - 09.2023
- Streamlined freight pickup coordination via email with brokers, logistics teams, carriers, and clients.
- Fostered constant communication between Sales Ops and relevant teams about customer requests.
- Developed shipments by consolidating orders and detailing load specifications.
- Coordinated with customs to prepare necessary documentation for international shipping compliance.
- Utilized a range of shipping software platforms to process orders including small parcel, LTL, and FLT sized shipments.
- Created compliant documentation for shipping hazardous materials following CDOT/IMDG/AITA guidelines.
- Analyzed data in Excel to track order metrics and ensure fulfillment of customer expectations.
- Collaborated effectively with FedEx Trade Networks and the internal Transportation team.
Supervisor/Warehouse associate
Standard Process West
Loveland, Colorado
12.2015 - 03.2018
- Supervised and coordinated activities of warehouse receivers, pickers, packers, and shippers.
- Implemented process improvements to enhance operational efficiency.
- Reviewed warehouse operations and recommended enhancements for productivity and safety.
- Received, picked, packed, and shipped small parcel-sized orders, ensuring timely delivery and accuracy.
- Collaborated with Fulfillment team to prioritize tasks and address requests.
- Coordinated shipping schedules with UPS, FedEx, and USPS based on order volume.
- Conducted monthly meetings with workers to promote personal growth and ensure necessary tools for success.
Education
High School -
MONTE VISTA HIGH SCHOOL
Monte Vista, CO06-2003
DOT- IATA- IMDG HAZMAT CERTIFIED, ALIGNMENT KAIZEN – KEY PARTICIPANT, CRUCIAL CONVERSATIONS TRAINING, INCLUSIVE LEADERSHIP TRAINING, MANUFACTURERS EDGE LEAN TRAINING, SERVANT LEADERSHIP KEYSTONE HABIT TRAINING, IMPORT/EXPORT COMPLIANCE TRAINING, FIRST AID/CPR CERTIFIED, 5S WORKPLACE EFFICIENCY TRAINING
LION TECHNOLOGY
Skills
- Standup/Sit down Forklifts & EPJ Certification
- Microsoft Office proficiency
- Time management
- Critical thinking
- Flexibility and resilience
- Strong interpersonal skills
- Written communication
- Servant leadership
Activities Awards
- Active member of the Otter Box Safety Team for 5 years.
- Monthly participation in Food Bank and Volunteer activities through Otter Box volunteer programs.
- Smooth Operator award - Otter Box 2024
- Distribution Center Employee of the Month - Otter Box 2022
Timeline
Delivery Driver Associate
High Country Beverage
09.2024 - Current
Distribution Operations Supervisor
Otter Products
09.2023 - 08.2024
Shipping Coordinator
Otter Products
04.2018 - 09.2023
Supervisor/Warehouse associate
Standard Process West
12.2015 - 03.2018
High School -
MONTE VISTA HIGH SCHOOL
DOT- IATA- IMDG HAZMAT CERTIFIED, ALIGNMENT KAIZEN – KEY PARTICIPANT, CRUCIAL CONVERSATIONS TRAINING, INCLUSIVE LEADERSHIP TRAINING, MANUFACTURERS EDGE LEAN TRAINING, SERVANT LEADERSHIP KEYSTONE HABIT TRAINING, IMPORT/EXPORT COMPLIANCE TRAINING, FIRST AID/CPR CERTIFIED, 5S WORKPLACE EFFICIENCY TRAINING
LION TECHNOLOGY